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CBRE Contract Support Analyst in Krakow, Poland

Contract Support Analyst

Job ID

178641

Posted

02-Aug-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Accounting/Finance, Administrative

Location(s)

Bucharest '- Bucuresti - Romania, Budapest - Budapest - Hungary, Edinburgh - Scotland - United Kingdom of Great Britain and Northern Ireland, Glasgow - Scotland - United Kingdom of Great Britain and Northern Ireland, Krakow - Malopolskie - Poland, Leeds - England - United Kingdom of Great Britain and Northern Ireland, Liverpool - England - United Kingdom of Great Britain and Northern Ireland, Manchester - England - United Kingdom of Great Britain and Northern Ireland, Warsaw - Mazowieckie - Poland

Job Purpose:

  • Provide exceptional customer service and comprehensive financial and administrative services to clients by working closely with Operations Teams and Finance department.

  • Manage service contract renewals

  • Negotiate terms with suppliers to achieve the best value solution for the client

  • Liaise with vendors and the client to assure the alignment regarding service needs and cost

  • Raise service contract and none contract (time and material) purchase orders in Coupa/ Peoplesoft.

  • Support new supplier onboarding as required.

Key Tasks:

  • Understand and interpret service contract needs using data provided.

  • Maintain contract tracker documents with contract renewal information (PO number, date PO raised, final pricing, approval date).

  • Report KPI data on a monthly basis.

  • Liaise with client Sourcing Point Of Contacts (SPOC) when required.

  • Ensure correct storage of finalized service contracts

  • Log savings in Value Track

  • Contribute to savings projects and strategies

  • Attend and lead periodic vendor business review meetings

  • Monitor and manage invoices together with Operations Team and Finance (daily)

  • Monitor and manage all change requests from the client (weekly). Ensure reported to Finance each quarter for budget requirements.

  • Drive implementation of savings opportunities to ensure customer and contractual financial savings.

  • Liaise regularly with the Help Desk teams to ensure all service requests are met and ensure all inquiries to Contract Support are responded to promptly.

  • Attend a weekly alignment meeting with Operations, Quality and Finance.

Person Specification:

  • Excellent PC based skills, with experience in Word, Excel, PowerPoint and Outlook

  • Fluent in English

  • Experience of using Smartsheets

  • Experience with Vantage

  • Experience with Value Track

  • Ability to speak Dutch, Flemish, French or German (advantageous but not essential)

  • Previous experience in Procurement/Sourcing

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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