Job Information
Alight Benefits Administration Senior Delivery Specialist with French in Krakow, Poland
Our story
At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”
It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
Job Responsibilities:
Be responsible for the benefits administration for client’s employees located in EMEA region
Resolves cases and enter benefits data in the system for our client’s employees
Collaborates with the client to resolve requests they may have related to a project or an escalated employee issue
Defines the processes to support the service delivery of the International Benefits solution aligned to the global strategy, from a process and client value creation perspective
Provides input in the process design and technology capabilities to ensure optimal process support from a benefits perspective
Configures system for a project based on client requirements
Contributes to projects utilizing standard project management disciplines
Takes an active part in Process Transition from Client to Alight office.
Works daily with other Alight Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employees
Develops reports utilizing various data extraction tools to meet client plan rules and/or resolve issues.
Develops benefits system for new client project requests based upon complete plan rules
Problem solves issues by analyzing benefits system to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue.
Demonstrates quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications
Provides creative solutions to continuously improve and optimize client delivery
Participates in system testing during Internal Acceptance Testing and supporting User Acceptance Testing
Requirements:
English Language – C1 Level is required (CEFR scale or equivalent)
At least 1 year of experience in Benefits Administration/HR Administration/Payroll area
Extensive analytical and problem-solving skills
Strong attention to details
Good understanding of delivering an outstanding customer experience
High level exposure in fast paced environment
Great Time management skills
Experience in MS Office is a must
Very good knowledge of MS Excel
Working experience in Benify system or SHARP (SAP HR) would be an asset
High level of self-motivation and proactivity is required
Spotless record and strong ethos
We offer:
Private medical care,
Work from home Allowance,
Life insurance,
Benefit platform (MultiSport card, cinema tickets, vouchers, and many more),
Building experience with a growing worldwide organization,
Great work atmosphere: we value positive and productive work environment, open and honest communication and we know that People Matters,
Opportunities to engage in many events, activities and charity initiatives,
Remote work from any city in Poland, office in Krakow available if needed.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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About Alight Solutions
Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents. Our Alight Worklife® platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Worklife is transforming the employee experience for people around the world. With personalized, data-driven health, wealth, pay and wellbeing insights, Alight brings people the security of better outcomes and peace of mind throughout life’s big moments and most important decisions. Learn how Alight unlocks growth for organizations of all sizes at alight.com .
Our values are the essence of who we are:
Champion people. We are empathetic and have created a place where everyone belongs. And we win together.
Grow with purpose. We are inspired by our higher calling. We fail forward and choose progress over perfection. We are brave, show grit and grow our whole selves.
Be Alight. We are a beacon that empowers others. We act with integrity and are real. And we find ways to add joy.
Our Colleague Experience
At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life.
We understand the powerful human connections that create success for organizations. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience.
Are you interested in helping us shape the future of work and life for organizations, people and their families? If so, you've come to the right place.
Help us reimagine how people and organizations thrive!
Our story starts with a simple, universal truth: Every business is a people business. We are Alight Solutions. Reimagining how people and organizations thrive.
@AlightSolutions