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At Citi , we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Vice President, Compliance Business Control Senior Analyst - Hybrid (Internal Job Title: Compl Bus Control Officer– C13) based in Hong Kong. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

The Compl Bus Control Sr Analyst, VP is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong leadership, communication, problem solving and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

• Providing the oversight on the risk & control framework across Consumer Businesses (1st Line of Defense) through overseeing the operational resilience framework, leading/co-leading and performing testing of controls and participating in the Control Transformation project.

• Work with internal in-business control teams on identification, testing and monitoring of critical business services for operational resilience, conducting testing of controls and presenting the results to senior management across Consumer Businesses covering the Investment, Insurance and Cards & Loans Products.

• Support the critical operations owners and component business teams in continuous adoption of operational resilience methodology for identifying critical operations, setting tolerance of disruption, identifying and developing of disruption scenarios etc. Deliver on the Key milestone commitments and actions.

• Support the Climate Risk Strategy and Climate Risk Management in 1LOD.

• Support controls related activities from global or second line of defense relating to the Controls Transformation.

• Support the implementation of a framework to assess the quality and consistency of control and monitoring statements on a sustained basis. Work on remediation efforts for improvements to Managers’ Control Assessment (MCA) data quality and quality control program, including rationalization and optimization of MCA from a simplification standpoint.

• Support the re-engineering of key processes to deliver best in class standardized, streamlined and simplified capabilities across the organization.

• Drive the root cause analysis of issues and formulation of Corrective Actions by businesses which are sustainable and be completed by target dates

• Track timely completion of key MCA activities. Support Country Consumer Quarterly Risk Assessments (QRAs) and Annual Risk Assessments (ARAs) related activities.

• Participate in Risk and Controls system design initiatives including UATs and monitoring of key system related issues impacting users.

• Assist in identifying automation opportunities from MCA data via data analytics and work with relevant SMEs to drive the execution of automation for controls and monitoring and embedding them into MCA.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor’s/University degree or equivalent experience

• 8-12 years of control and/or experience

• Experience in leading a team and ability in partnering across multi-functional organizations to bring about change in a specialize function or capability

• Knowledge of various risks faced by the business and ability to define risk management mechanisms within the organization

• Knowledge of Consumer Operations and Consumer product offering, services, policies, procedures, regulations, systems, and technologies

• High attention to detail and quality

• Demonstrated analytical and problem-solving skills.

• Demonstrated a "can-do" attitude.

• Effective planning and organizational skills

• Proficient in Microsoft Office with an emphasis on MS Excel

• Consistently demonstrates clear and concise written and verbal communication skills

• Proven ability to make sound business decisions

• Experience in creating and implementing processes that result in improved business performance

• Ability to present a compelling case for ideas and initiatives through listening and articulating a convincing point of view

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Family Group:

Compliance and Control

Job Family:

Business Control

Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.