Experience Inc. Jobs

The City of Kodiak is recruiting for a full-timeFiscal Specialist

in the Finance Department

.Under general supervision, this position is responsible for receiving and processing payments, issuing receipts, and posting payment data to customer accounts; assisting customers with various types of information including, but not limited to obtaining a business license and sales tax exemption cards, opening/closing of water and sewer utilities; delivering excellent customer service by providing general information regarding sales tax, utility bills and other finance related functions; and maintaining all related procedural documentation and compliance.

This position also performs a variety of specialized duties related to the Citys billing system to include generating monthly water/sewer bills, uploading of meter reads, delinquent and shutoff notices, and calculating special billings. Cross-trained in other areas of coverage in the finance department. The Fiscal Specialist must perform these duties in a manner that reflects positively on the City and the department.

Examples Of Essential Duties

• Performs customer service and assistance to the public involving reception and public information tasks; answers customer questions and inquiries or refers inquiries to the appropriate party; explains steps, appropriate forms, procedures, and requirements for various transactions, services, or activities; researches, resolves, and responds to customer problems and complaints; explains departmental policies and procedures to the public.
• Performs a variety of routine cashiering tasks including, but not limited to receiving cash, check, or credit card payments for a variety of fees, charges, permits, utility bills, and miscellaneous revenue payments; posts and issues receipts; records payment transactions in computer system.
• Responsible for utility billing functions including, but not limited to setting up accounts, recording work orders, entering monthly meter readings, monthly billings, late fee calculations, shut-off notices, door tags, account adjustments, and maintaining accurate records of all City utility customers, including address and ownership changes, and adjustments as needed and in accordance with policy.
• Performs daily cash reconciliation and balancing; prepares daily deposit and necessary records in accordance with City procedures. Sets up and maintains the utility rate tables in the accounting financial system.
• Tracks and/or maintains a variety of records, logs, ledgers, and files; processes payments and prints documentation; maintains related documentation; archive supporting records when appropriate.
• Sets up and maintains collection process for delinquent utility accounts; sets up payment plans for utility customers as directed by the supervisor.
• Compiles and maintains a procedure manual for the water and sewer billing system.
• Enters a variety of financial information into spreadsheets and/or databases; tests and maintains support systems; reviews and balances transactions and ledgers; prepares journal entries and vouchers.
• Assists with year-end audit.
• Cross-train in areas of finance - business license and sales tax and accounts payable functions for covering absences and other duties as assigned.
• Protects the confidentiality of customer information and records.
• Performs other duties as assigned.

Minimum Qualifications

High school diploma or General Education Development (GED) and Associate's degree or two-year technical certificate in accounting, business, or related field and three to five years of progressively responsible accounts receivable, accounting, or bookkeeping experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Valid Alaska Drivers License or ability to obtain within 30 days of hire.

Supplemental Informat on

PHYSICAL REQUIREMENTS:Positions in this class typically require: reaching, standing, walking, finger dexterity, grasping, lifting, carrying, pushing, pulling, stooping, bending, kneeling, crouching, reaching, twisting, feeling, talking, hearing, seeing and repetitive motions.

Functions of this position require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Regularly interacts with the general public including contacts of a complex or occasionally adversarial nature.

Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. If the use of arm and/or leg controls require exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

WORKING CONDITIONS:Most work performed in routine office environment with some out-of-office duties required. Regularly interacts with the general public including contacts of a complex or occasionally adversarial nature.