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Kodiak Area Native Association Employment and Training Case Manager I and II in Kodiak, Alaska

Responsible for case management of participants in Employment and Training services within KANAs P.L. 102-477 Employment, and Training Program. Performs intake of participants, determines eligibility, identifies needs and makes referrals for wrap-around services, maintains case files and processes financial assistance, and provides self-sufficiency-related training to youth and adults.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Supports the organizations mission and goals and quality standards. Incorporate KANAs core values of Courtesy, Caring, Respect, Sharing, Pride, and the Sugpiaq Alutiiq Values in all activities and decisions.
  • Upholds KANAs Code of Ethics by conducting professional activities with honesty, integrity, respect, fairness, and good faith in a manner that reflects positively upon the organization.
  • Prepares employment-seeking participants for success in the workplace by assisting participants with resume writing, cover letters, job applications, and development of career pathway plans and goals; provide education and training counseling; foster unsubsidized employment and work experience; and provide other support services as needed within the budgets created with participants.
  • Promotes KANAs education, employment, and training programs through various venues including presentations at career and scholarship fairs, student seminars, community coalitions, flyers, newsletters, and frequent communication with Village City and Tribal offices.
  • Creates and maintains positive working relationships with village-based leadership, and current and prospective employers regarding participant work placement to ensure positive work performance, identify necessary skills or training for participants desiring to acquire permanent employment, and ensure program goals are being achieved.
  • Provides direct and/or indirect supervision for subsidized and unsubsidized employment, internships, job shadowing, apprenticeships, and other employment-related activities.
  • Assists participants with application processes, and provide supportive services such as purchasing of work and training-related items including tools, clothing, and other equipment/items necessary to ensure successful employment and removal of employment and education barriers.
  • Develops work experiences, job shadows, and career exploration activities in collaboration with local agencies to combine school-based learning with work-based experience.
  • Educates participants on the hidden rules and languages present in the workplace.
  • Assists Employment and Training Coordinator and Workforce Development Manager with all levels of workforce and economic development activities including but not limited to; local workforce surveys, identification of training needs and opportunities, and local internship development.
  • Processes program benefits for Higher Education and Vocational Scholarship funding for eligible KANA beneficiaries. Work with local vendors to ensure applicants receive the quickest assistance possible.
  • Initiates and maintain positive working relationships and regular communications with program participants and case notes all pertinent interactions. Methods of communication will include face-to-face contact, telephone, email, fax, and official letters and correspondence.
  • Responsible for all programmatic operations of grant-funded programs; including participant intake, eligibility determination, benefit determination, preparation of expenditure paperwork for finance, continual monitoring of participant eligibility, day-to-day case management, maintenance of participant case files following grant requirements, case closure, and post-closure follow-up of participant files.
  • Understands and follows program grant plans, policies, and procedures.
  • Maintains and updates database system to track statistics required to complete reporting of prog am activities. Understand and utilize Eagle Sun Tribal Assistance System (TAS) software.
  • Attends relevant and mandatory trainings and meetings to more effectively adhere to grant requirements, keeps abreast of grant policies, procedures, and law and regulation changes, and gains knowledge in ways to improve current education, employment, and training programs.
  • Observes case-staffing sessions that ensure continuity of care addressing progress in case management goals and objectives.
  • Assists in maintaining, tracking, and documenting all pertinent information for monthly and quarterly reports.

Case Manager II

The Case Manager II role encompasses all responsibilities of a Case Manager I and extends further, showcasing growth in various areas and a higher level of proficiency.

  • Supports Case Manager I staff by answering questions, providing guidance, and making recommendations related to the Case Manager I position duties and responsibilities.
  • Assists with developing partner agency agreements for placement of individuals in work experience and/or on-the-job training.
  • Identifies and develops training programs to include topics such as interviewing, resume building, self-marketing, dress for success, job searching, and self-performance evaluation.
  • Plans and executes outreach and facilitate partnerships and collaboration with agencies such as KIBSD, KOC, AK Job Center, Kodiak Division of Vocational Rehabilitation, KANA Tribal Vocational Rehabilitation, local businesses and employers, Tribal entities, etc.
  • Plans and develops interactive training and tutoring curriculums for under-skilled workers such as customer service training, OSHA HAZWOPER, Commercial Driver's License, food handling, small business development, and other opportunities pertinent to the local workforce.
  • Conducts peer-to-peer sessions.

Supervisory Responsibilities This job has no supervisory responsibilities.

Requirements High school diploma or general education degree (GED) and two years related experience in social services, human services, or community relations work, involving customer interaction, referral services, administration, grant or program management, or budgeting; or equivalent combination of education and experience. Associate's degree preferred.

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