Job Information
NVA Kodiak Veterinary Management, inc Client Service Representative in Kodiak, Alaska
JOB DESCRIPTION: CLIENT SERVICE REPRESENTATIVE
POSITION SUMMARY
The purpose of this positi
on is to ensure th
at client service excels at Kodiak Veterinary Clinic (KVC).
The CSR is the first and last contact with
the hospital and is key to creating lasting positive
impressions.
The responsibility of a CSR is to perform primarily clerical tasks related to animal care and to provide miscellaneous
support to the veterinary practic
e manager
(s)
and health
care team.
These service functio
ns include, but are
not limited to, reception (in-
clinic clients, telephone, and email)
, maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing, appointment scheduli
ng, and mail service.
The
CSR must have exceptional communication skills (both verbal and written
), com
puter literacy, ability to multitask, friendly attit
ude, and confiden
ce to deal with stressful situati
ons.
PRIMARY JOB RESPONSIBILITIES
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