Job Information
Glory Global Solutions Sales Support Coordinator in Knutsford, United Kingdom
Sales Support Coordinator
City/State
Location UK/Knutsford
Department Sales - Sales Administration
Apply Now (https://lde.tbe.taleo.net/lde02/ats/careers/v2/applyRequisition?org=GGS&cws=74&rid=9242)
ROLE TITLE: Sales Support Coordinator
FUNCTION: Sales
REGION: UK
REPORTING: Sales Operations Manager
LOCATION: Knutsford office, Cheshire
COMPANY OVERVIEW
As a global leader in cash technology solutions, we provide the financial, retail, cash centre and gaming industries with confidence that their cash is protected and always working to help build a stronger business.
Our cash automation technologies and process engineering services help businesses in more than 100 countries optimise the handling, movement, and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.
We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business.
ROLE PURPOSE
This is a new role; we are looking for a team-player to provide effective administration support to the UK Sales team and New Business Development Manager.
This role has a wide variety of tasks and learning. You will work in a busy and supportive sales team, working alongside our other departments in a growing and Investors in People Gold awarded business who value colleagues.
MAIN RESPONSIBILITIES
Providing technical sales support and reporting on behalf of the sales team
To provide sales support administrative functions specifically supporting the New Business Team function
Delivering logistics, stock and contract administration for new clients and new installations scheduling
Progressing sales initiatives alongside the New Business team – client liaison and following up with client requests
Creating and coordinating collateral to support new business meetings
Managing quotes and proposals on behalf of the National New Business Development Manager
Managing lead times for stock arrivals into the UK coordinating with the Glory logistics function
Creating reports and data on behalf of the sales team to support the client engagements
Run the Glory GB KYC’s Process
Checking Quotes & Proposals / ensuring correct customer pricing has been advised.
Checking Agreements and contracts for accuracy and correctly manage the delivery of the commercials to the operations function.
Liaise with other departments to ensure smooth transition from sales to operations.
Update and keep accurate CRM records on behalf of the sales function.
Ensure revenue and Order Intake data is accurately recorded.
Checking lead times / chasing for ordered stock shipping information.
Be the lead in providing purchase order management into Glory systems for tracking product delivery timings.
Raising New Solution / IMAC requests on to smartsheet on behalf of the Sales Team
Managing product codes and product solutions for new solution orders
Tracking and reporting on stock on behalf of customers
Creating all manual invoices with accuracy and ensuring clients receive them.
Working with the Finance Department to effectively manage amortisation & maintenance Accruals at the start of each month.
Ensuring other departments have the correct information from sales to progress the delivery of solutions such as new contracts.
REQUIRED EDUCATION AND QUALIFICATIONS
Education Level:
GCSE’s and A levels or equivalent i.e., BTEC/apprenticeship
Excellent IT capability
Desirable:
A good level of Administration support experience
Advanced Microsoft Excel, PowerPoint, and Word
Excellent database management
REQUIRED SKILLS AND COMPETENCIES
Demonstrates the Glory Spirit Behaviours; Value Creation, Self-Starter, Collaborative, Strong Integrity, Focused on Personal Growth
Exposure to working in a high performing sales environment
Strong Interpersonal skills
Experience of managing complex deliverables
Sales skills
Excellent at managing, setting, and meeting deadlines.
Managing internal and external customers
Organised and efficient
A good eye for detail
Excellent professional written communication skills
Enthusiastic and willing to learn.
Team player with a flexible attitude
Ability to take initiative.
Numerate and good literacy skills
Confident telephone manner
BENEFITS AND PERKS:
25 days' holiday a year with the opportunity to buy up to five additional days
Competitive company pension scheme
Ongoing training and development
Private medical insurance for all employees (enhanced membership can be purchased for other family members)
Dental insurance for all employees
Life assurance
Income protection scheme
Employee assistance programme
Employee Wellbeing events and Mental Health First Aiders
Employee My Benefits portal offering extensive retail discounts
GLORY SPIRITS
The Glory Spirits & Behaviours reflect the values and behaviours that are critical to the ongoing success of Glory and as such represent the foundations of our behaviour globally to lead us to realise our mission:
Value Creation - strive to create value for customers.
Self-Starter - understand the objectives of your own work and are proactive in achieving goals.
Collaboration - respect diversity and create a culture of collaboration to work with each other to achieve a common goal.
Integrity - understand Glory’s mission and act with responsibility and pride to realise achievement and act and behave with high integrity and a strong sense of ethics.
Own Growth -leverage our own talent and achieve personal development by adopting a broader perspective, looking beyond our own work.
Glory believes in equal opportunity for all qualified persons and will not discriminate against any applicant for employment because of race, colour, religion, marital status, national origin, gender, age, disability, veteran status, or any other status protected by law.
Third Party Agencies
Unsolicited resumes will not be accepted by Glory. Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role.
An Equal Opportunity / Affirmative Action Employer / An E-Verify Employer
It is the policy of Glory Global Solutions, Inc. to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by state or local law at the Glory Global Solutions, Inc. location to which this application is submitted. In addition, as a Federal Government contractor, all Glory Global Solutions, Inc. locations are affirmative action employers.
EEO Information http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf