Job Information
WTW Senior Associate Heath and Benefits in Knoxville, Tennessee
Description
The Role as a Health and Benefits Senior Associate, you will be a key member of the client service team, engaging directly with clients and establishing relationships across all levels of the client organization. You will substantially contribute to the management of projects, leveraging your experience as a benefits expert to make recommendations on plan design and management for the full array of health and benefits programs. You will have the opportunity to position yourself to grow into a senior relationship management and/or leadership role by serving as a pivotal point of contact on projects and working alongside industry experts on cutting edge solutions.
The Responsibilities
Play a lead role in the design and management of group medical, dental, wellbeing, life, disability and absence management benefits for clients.
Responsibilities include:
Materially contributing to and/or leading project management; monitoring progress against established objectives, budgets, timelines, deliverables and quality standards; and serving as day-to-day contact for clients
Proactively advising clients and providing superior client service
Contributing to the creation of benefit plan analysis, design, cost savings and funding strategies
[Optional] Playing a key role in vendor procurement, negotiation, implementation, and optimization activities.
[Optional] Providing benefit enrollment support, including preparing materials and presentations, verifying policy and plan information, and updating internal systems as necessary.
[Optional] Ensuring client compliance adherence by managing completion of reports and administrative actions for clients including Form 5500 filings, policy checking and delivery, monthly reporting of client and carrier information, summary plan descriptions and certificates.
Engaging specialist resources and subject matter experts in health management, absence and disability management, pharmacy, data analytics and compliance
Building relationships internally and collaborating effectively on cross-functional teams
Mentoring junior colleagues
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
Qualifications
6+ years’ experience in the design/management of health and welfare plans gained in a consulting or brokerage environment or similar experience in a consultative role gained at a carrier or vendor
Desire and ability to expand relationships with current clients
Polished and well developed oral and written communication skills
Self-starter attitude and ability to work independently and as part of a team
Flexibility and proven ability to identify and resolve issues
Proven analytical, creative, and integrative skills
Excellent Microsoft Office skills, particularly in Excel and PowerPoint
State Life and Health license required within 90 days of joining
CEBS designation, or health and welfare actuarial or underwriting training desired
Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state /local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
Retirement Benefits: Contributory pension plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.
EOE, including disability/vets
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