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The Desktop Support team works with a wide variety of modern and legacy operating systems and applications.

Position Qualification:

2+ years of computer troubleshooting experience or equivalent education

Ability to push, pull, and lift up to 60lbs

Ability to move in and out of small spaces, and bend over and under desks

Ability to type

Ability to think logically and have good judgement

Ability to provide excellent customer service in-person and over the phone

Ability to communicate with others and help them use their computer equipment

Have an excellent understanding of how computers and associated technology work together

Have a valid drivers license

Some significant amount of walking could be required to provide support to customers all over the hospital campus

Preferred:

Experience supporting healthcare IT

Experience working in IT support

Experience providing excellent customer service

A+ Certification, or other relevant certification(s)

Skills

Windows, 10, Desktop, Windows 10, Support, Troubleshooting, Hardware, Customer service, Imaging, Deployment

Top Skills Details

Windows,10,Desktop,Windows 10,Support,Troubleshooting,Hardware,Customer service,Imaging,Deployment

Additional Skills & Qualifications

Customer service skills will be necessary as these contractors will deal with office staff and hospital staff and they will need to respect their time and help them understand their new operating system.

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Knoxville,TN.

Application Deadline

This position is anticipated to close on Feb 18, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.