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Job Information

Boehringer Ingelheim Medical Representative in Klang Valley, Malaysia

The Position

The Medical Representative

  • Driving Performance - Has the responsibility to meet/exceed sales targets for assigned product(s) within the allocated territory through achievement of related Sales Excellence KPIs

  • Executing Customer Engagement Excellence - focuses on executing in-clinic Sales Action Plan by way of Customer Engagement Model, implements off-clinic promotional activities assigned to target Customers and thereby improves the Customer relationship

  • Adhering to Compliance, Code of Conducts and Policies - Is responsible to ensure that all company and industry compliance topics/requirements are understood adhered and established local processes followed

Duties & Responsibilities

  1. Sales Achievement in the assigned territory
  • Ensure listing of the BI products as required

  • Ensure availability of BI products as required

  • Generate Rx / create demand for BI product by utilizing the available resource / tools / trainings

  • Ensure Rx are filled and demand is converted into sales

  • Continuously identify new growth opportunities

  1. Execute Sales Action Plans with excellence
  • Validate and fully understand the Sales Action Plans

  • Plan for logistics to execute the Sales Action Plans

  • Take proactive decision to ensure that high value customer (Gain, Build, Defend) are not missed

  1. Customer Relationship Management
  • Maintain correct and complete customer data base

  • Develop / Validate effective Sales Action Plans

  • Track achievement of Sales Action Plans and take corrective actions to ensure that Gain, Build, Defend customer are met on priority

  • Utilize Veeva functions like Event Management to record an event, survey function to conduct surveys, CfE function for coaching

  1. Superior Selling Capability-
  • Knowledge (Disease, Clinical Trials, Product, Marketing strategy and Competition)

  • Selling Skills (CEM) in line with Marketing strategies

  1. Comply with local regulations, industry and company Code of Conduct
  • Comply with all regulations regarding interactions with healthcare professionals and follow company Code of Conduct

  • Take necessary action on issues of compliance

  • Be a role model in compliance with local regulations, industry and company code of conduct

  1. Regular reports


  • Bachelors degree

  • Industry / Product knowledge, Selling skills, Sales Action Planning, Customer Relationship Management, Self development / learning, Communication skills, Planning and organizing, IT literacy

  • Direct selling experience in healthcare industry is advantageous

  • Deliver results, take initiative

Note to Recruitment Agencies:

Boehringer Ingelheim (BI) does not accept candidate submissions from recruitment agencies that BI does not have existing contracts with. BI will not be responsible for payment of recruitment fees for the hiring of candidates whose resumes were submitted to BI employees or BI offices without BI’s prior permission.

All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.