Job Information
Alight Associate - Payroll Services in KL, Indiana
Role summary
To process the payrolls by meeting the obligations such as TAT & accuracy levels as specified.
To provide an effective and efficient payroll service to customers, ensuring the accurate and timely payment of their employees’ salaries
Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty
To proactively seek learning opportunities to develop and maintain good knowledge of NGA's systems, clients and workflow and processing procedures. To take an active part in promoting your own training and development in all areas.
100% QA to ensure the accuracy for the deliverables.
Main responsibilities
Responsible For Processing And Meeting Targets Given For The Same
Responsible For Verification Of Data If Required
Responsible for timely escalation of production related issues
Responsible For Maintaining Accuracy
Prioritises, allocates and actions daily tasks to be accomplished to meet SLA
To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas and to contribute to team efforts, team meetings etc
Calculates, prepares and transmits manual payments and third party disbursements
Suggests ways in which systems and procedures can be improved to enhance the business.
Updating Process Related Reports and Documents
Ensuring ISMS Compliance Of The Team
Adhering To Company Policies, Rules And Regulations
Following Quality Processes Thoroughly - Checklists, Standards Etc. On Process
Adhering to Work Timings, Leave Schedules
Key experience
1 year experience would be preferred
PC Literacy - Word and Excel (Basic Level)
Experience in SAP, WD and GreyTip is prefereable.
Skills
Good communication skills
Commitment to achieve deadlines
Learning Attitude
What we offer
Sophisticated career development initiatives
Transparent reward and recognition schemes
Innovative industry leading company
Promising career growth path
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_Benefits
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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About Alight Solutions
Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents. Our Alight Worklife® platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Worklife is transforming the employee experience for people around the world. With personalized, data-driven health, wealth, pay and wellbeing insights, Alight brings people the security of better outcomes and peace of mind throughout life’s big moments and most important decisions. Learn how Alight unlocks growth for organizations of all sizes at alight.com .
Our values are the essence of who we are:
Champion people. We are empathetic and have created a place where everyone belongs. And we win together.
Grow with purpose. We are inspired by our higher calling. We fail forward and choose progress over perfection. We are brave, show grit and grow our whole selves.
Be Alight. We are a beacon that empowers others. We act with integrity and are real. And we find ways to add joy.
Our Colleague Experience
At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life.
We understand the powerful human connections that create success for organizations. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience.
Are you interested in helping us shape the future of work and life for organizations, people and their families? If so, you've come to the right place.
Help us reimagine how people and organizations thrive!
Our story starts with a simple, universal truth: Every business is a people business. We are Alight Solutions. Reimagining how people and organizations thrive.
@AlightSolutions