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REGIONAL SERVICE & AFTERMARKET MANAGER

Would you like to work in an international environment where you’ll make a difference every day? AtPermobil, we’re looking for game-changers to join us as we innovate for individuals and develop the world’s most advanced assistive solutions.

AtPermobil, the people who use our products come first. Our purpose is to create advanced assistive solutions that make the lives of adults and children living with disabilities more enriching. Our people are passionate about pushing the boundaries of technology to deliver innovations that improve lives. We are a sustainable and responsible business committed to continuous improvement, and our customers can trust us to provide market-leading solutions driven by insights-based clinical data.

Position Overview

We are seeking a strategic and dynamic leader to drive service and aftermarket success in a key region encompassing the UK, Netherlands, Belgium, Italy, and Spain. In collaboration with country teams, you will develop and execute business strategies to expand our aftermarket portfolio, increase sales, and enhance customer satisfaction. This role involves leading and coordinating service and aftermarket activities while ensuring compliance with regulations and delivering exceptional quality. Additionally, you will work to create an efficient, high-performing service environment that prioritizes both team well-being and outstanding customer outcomes.

This is a hybrid-remote role, you are welcome to join us from the UK, Sweden, Netherlands, Belgium, Italy or Spain.

Key Responsibilities:

• Execute the regional service plan, ensuring activities are completed, targets are met, and local teams are supported,

• Develop and maintain customer relationships while identifying new business opportunities,

• Establish and refine processes, ensuring quality and consistency,

• Plan and execute marketing activities to drive regional growth,

• Implement measures to enhance customer satisfaction,

• Improve productivity and efficiency within service operations,

• Collaborate with sales and customer service teams to optimize service delivery,

• Drive additional sales of products and services,

• Provide regular reporting and maintain communication with stakeholders,

• Lead improvement projects across service operations,

• Participate in the country/cluster management team and report to the Director of Service EMEA.

Qualifications & Skills:

• Technical education, such as a high school diploma in mechanics or electrical engineering (mechatronics), or a comparable technical apprenticeship/certification,

• Valid B driving license,

• Relevant local certifications, where applicable,

• Experience in technical field service and/or sales, preferably within the medical device industry,

• Proven leadership experience with the ability to motivate and engage teams,

• Strong understanding of after-sales/service operations,

• Proficiency in computer applications, particularly Windows,

• Fluency in English and at least one local language in the region (Spanish, Dutch, French, or Italian), both written and spoken.

Who Are You?

You are a results-oriented professional with a strong customer focus, always seeking effective solutions with a proactive, problem-solving attitude. You excel at building strong, lasting relationships and have an entrepreneurial spirit that helps you identify and capitalize on opportunities. Your well-developed sales skills enable you to influence outcomes, while your structured and determined approach ensures every step contributes to achieving your goals.

Why is Permobil the next step for you?

• You’ll make a difference. Every day.

Everything we do leads to understanding and improving the lives of our users. Through our evidence-based innovation, we make a difference to people’s lives.

• You’ll make your mark as part of our future.

We collaborate with colleagues across borders to Innovate for Individuals. The impact you make personally could lead change around the world.

• You’ll feel welcome from day one.

We’re known for being great colleagues, who are collaborative, fun and at the cutting-edge. Everyone at Permobil cares as much as you do about making a positive difference.

Application Process

We will conduct selection continuously so send us your application today or beforeJanuary 31stat the latest!

Permobil is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals.

For more information about the position, please contact Ulrika Ohls, Vice President Services EMEA, ulrika.ohls@permobil.com

For information about the recruitment process, please contact Zivile Mitkute, Talent Acquisition Partner, zivile.mitkute@permobil.com

Please respect that we do not wish recruitment assistance or advertising, we decline calls from recruitment and advertising providers.

More about Permobil

Permobil founder Dr. Per Uddén believed that helping people achieve the greatest level of independence is a basic human right and, for over 50 years, Permobil has held fast to that belief. Permobil is a global leader in advanced rehabilitation technology, passionate about better understanding our users’ needs and improving their quality of life through state-of-the-art healthcare solutions. Today, those solutions include power wheelchairs, seating and positioning products, power assist, and manual wheelchairs.

Permobil is part of Patricia Industries, a subsidiary of Investor AB, and is headquartered in Sweden. Permobil has 2 000 team members in 18 countries around the world. For more information regarding the company’s storied history and complete product line, visit permobil.com.