Experience Inc. Jobs

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until January 20th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

• MORE employee discounts on lodging, food, gear, and mountain shuttles

• 401(k) Retirement Plan

• Employee Assistance Program

• Excellent training and professional development

• Referral Program

To Learn More, please review the Benefits Eligibility Summary (https://jobs.vailresortscareers.com/content/Perks-and-Benefits/?locale=en_US)

Job Summary:

As the Lead Greeter / Host you are the face of the guest experience as you skillfully greet and direct guests at our resorts. You are responsible for the safe, friendly, and efficient experience of our guests from our base areas, restaurant locations, and ticket offices. Join us in creating the Experience of a Lifetime!

Job Specifications:

• Expected Pay Range: $22.00 - $23.00 / hour

• Shift & Schedule Availability: Full Time & Part Time

• Housing: May Be Available

• Skill Level: Lead

Job Responsibilities:

• Meet and greet guests while displaying positive guest service.

• Commit to guest satisfaction and assume responsibility for guest care and solving problem

• Answer guest questions by becoming a resort operations and services expert.

• Assist other departments as needed, including ticket scanning, ticket sales, activities operations, parking, lift operations etc.

• Snow shoveling and operating a snow blower

• Clearing the base area may be a part of your role

• Other duties as assigned

Job Requirements

• Ability to stay enthusiastic and perform well when busy

• Ability to work outside, on your feet, in extreme weather conditions for long periods of time

• Ability to work weekends and holidays

• Previous guest service experience preferred

The expected pay range is $22.00 $23.04. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 505968

Reference Date: 11/12/2024

Job Code Function: Guest Services