Job Information
Preferred Family Healthcare CSS Supervisor in Kirksville, Missouri
Job Description:
Job Title: Community Support Specialist Supervisor Location: Kirksville, MO Department: Preferred Family Healthcare Employment Type: Full Time Shift: Flexible
*Job Summary:*
Are you a passionate and dedicated community member looking to make a positive impact in the lives of individuals facing mental health or substance use disorders? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team at Preferred Family Healthcare as a Community Support Specialist Supervisor!
In this role, you'll supervise a team of PFH associates, overseeing care coordination and access to community resources for individuals facing mental health and substance use challenges. Whether onsite or in the community, you'll play a crucial role in providing support and guidance to those in need.
Kirksville, MO offers a high quality of life, with vibrant community amenities and a supportive environment for personal and professional growth. Join us in making a difference in the lives of individuals struggling with mental health or substance use disorders and advancing your career!
Position Perks and Benefits:
Employee benefits package - health, dental, vision, retirement, life, and more**
Competitive 401(k) Retirement Savings Plan - up to 5% match for Part-Time and Full-Time employees
Company-paid basic life insurance
29 Days of PTO for Full-Time employees
Emergency Medical Leave Program
Flexible Spending Accounts - healthcare and dependent child-care
Health and Wellness Program
Employee Assistance Program (EAP)
Employee Discount Program
Mileage Reimbursement
*Key Responsibilities:*
Community Engagement: Establish and maintain effective relationships with community agencies under Director or Vice President's guidance, fostering collaborative partnerships to enhance support networks and resources.
Quality Assurance: Conduct monthly record reviews to ensure compliance with State Regulatory/CARF standards and Quality Improvement Indicators, upholding the highest standards of service excellence and regulatory compliance.
Continuous Improvement: Address deficiencies identified during weekly staffing meetings and assist associates in corrective actions, fostering a culture of continuous learning and improvement.
Service Oversight: Provide oversight for service provision, including spot checks on staff documentation accuracy and adherence to service expectations, ensuring consistency and quality in service delivery.
Regulatory Compliance: Monitor progress notes for regulatory compliance and ensure proper reference to treatment plans, maintaining transparency and accountability in client care.
Community Readiness: Ensure Community Support associates are equipped for community-based service delivery, providing the necessary training and resources to excel in their roles.
Training Coordination: Develop annual training schedules and coordinate required in-services with Clinical Supervisor, nurturing a culture of professional development and growth.
Timely Reporting: Complete and review written reports for referral sources in a timely manner, fostering transparency and communication with external stakeholders.
Promoting Recovery Principles: Promote the SAMHSA 4 Principles of Recovery and integrate healthcare services as a team leader, championing a holistic approach to wellness and recovery.
Professional Representation: Ensure professional representation and appropriate contact with clients and external entities, fostering trust and confidence in our organization's services.
Comprehensive Program Coordination: Develop program schedules respecting client rights and coordinate comprehensive services with outside agencies, ensuring holistic support and con inuity of care.
Financial Management: Monitor program budgets, review service delivery, and develop quarterly fiscal projections, optimizing resource allocation and financial sustainability.
Staffing Management: Provide uninterrupted coverage by scheduling associates and arranging substitute coverage, ensuring seamless operations and continuity of care.
Performance Evaluation: Conduct timely evaluations of PFH associates, providing constructive feedback and support for professional growth.
Clinical Leadership: Provide clinical direction, perform corrective coaching, and maintain supervision records, fostering a supportive and empowering work environment.
Policy Development: Ensure implementation of policies and procedures, recommending changes as needed to maintain compliance and effectiveness.
Quality Management: Develop and implement a QM measurement system to promote continuous improvement, driving excellence in service delivery and client outcomes.
Crisis Response: Participate in assessments and crisis assessments as required, providing timely and effective support during critical situations.
Timely Completion: Ensure completion of treatment plans and quartiles within designated time frames, promoting efficient and effective service delivery.
Commitment to Company Goals: Demonstrate commitment to company goals and objectives, embodying our mission and values in all aspects of work.
*Education and/or Experience Qualifications:*
Substance Use Disorder Programs:
- Masters Degree: Graduate from an accredited college or university in social work, counseling, psychology, psychiatric nursing, or related field, with at least 1 year of professional experience in substance use disorder treatment. OR
- Bachelors Degree: Graduate from an accredited college or university in social work, counseling, psychology, psychiatric nursing, or related field, with at least 2 years of professional experience in substance use disorder treatment. Also, demonstrate competencies in supervision and substance use disorder treatment. OR
- Community Support Specialist Supervisors of Adolescent Programming: Require at least 2 years of supervised experience working with adolescents in education, treatment, or social service settings.
Mental Health Programs:
- Qualified Mental Health Professional: Meet one of the following criteria:
- Physician with mental health training.
- Psychiatrist or psychologist licensed under Missouri state law.
- Licensed professional counselor or clinical social worker with specialized training in mental health services.
- Registered psychiatric nurse with 2 years of experience in a psychiatric setting or a Master's degree in psychiatric nursing.
- Master's or Doctorate degree in related fields with a practicum or 1 year of supervised experience.
- Community Support Specialist meeting specified criteria, including a bachelors degree in a human services field or equivalent experience.
- Community Support Specialist Supervisors in mental health programming must have at least 3 years of case management experience in the mental health field.
Required License/Certification:
Preferred: Licensure or certification relevant to substance use disorder treatment, such as:
Certified Alcohol and Drug Counselor (CADC)
Certified R