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PACCAR Inc. Service Diagnostics Manager Job in Kirkland, Washington

Company Information PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced diesel engines, provides financial services and information technology, and distributes truck parts related to its principal business. Kenworth Truck Company Kenworth Truck Company, founded in 1923, is the manufacturer of The World\'s Best heavy and medium duty trucks. With an excellent heritage of quality, innovation and technology, Kenworth has played an essential role in the development of trucks that are more fuel efficient, productive, and economical to operate. Today, Kenworth is leading transportation innovation with the introduction of battery-electric vehicles, exploration of fuel cell electric powertrains, and autonomous driving systems. Kenworth is committed to fostering an environment of diversity, equality and inclusivity in the workplace. Requisition Summary The Service Diagnostics Manager provides the PACCAR Dealer Network and PACCAR organization with the most effective and efficient chassis-specific methods for the repair and maintenance of all products developed by Kenworth. This person will manage a team responsible for developing and maintaining standard repair times (SRT) to support new product implementations and reduce PACCAR\'s long term warranty repair costs. As part of this work, you will work cross-functionally with various business units, engineering teams, and product teams locally and globally to support PACCAR\'s world class products, dealer network, and our customers. Job Functions / Responsibilities Manage the Service Diagnostics Team Ensure all work performed meets safety guidelines and procedures. Create and maintain Standard Repair Times required to support new project implementations and reduce long term warranty repair costs. Support and evaluate Recall and Campaign repair processes. Evaluate and support new vehicle and engine tooling development. Create and maintain service/repair process instructions in a web interface database. Participate in Tollgate reviews for upcoming product development. Assist Dealer Training, Field Service and Engineering with developing optimized repair solutions. Communicate with PACCAR stakeholders to ensure repair times and procedures align with product requirements. Manage and maintain inventory of high value assets, including: Commercial vehicles Diagnostic/Service tools Shop facilities Develop annual budget for group. Recruit, develop and manage a high performing team. Completes other assignments as requested by management. Qualifications & Skills Bachelor\'s degree required (Engineering, Business or related fields) 3-5 years of supervisory or managerial experience preferred. Strong interpersonal skills and a team player. Excellent communication skills. High level of initiative and demonstrated problem solving. Automotive/Class 8 truck dealership experience and/or manufacturing experience/product knowledge preferred. Why work for PACCAR/Kenworth? Global Fortune 500Company with a wide array of growth and development opportunities Work alongside experienced goal-oriented colleagues recognized as experts in their fields Support and/or design the commercial vehicles of the future with a focus on emerging technologies such as electric and autonomous trucks As a U.S. PACCAR employee, you have a full range of benefit options including: 401k with up to a 5% company match Fully funded pension plan