Citigroup Franchise Governance Officer in Kinshasa, Congo, Democratic Republic of the (Congo ? Kinshasa)
The Franchise Governance Officer is a key First Line of Defense role responsible for supporting an FGO/ Senior FGO in a country or sub-cluster in executing franchise governance and franchise management in line with IFM and Citi’s Policies and implementation of transformation initiatives. The FGO will report to the West & Central Africa FGO under the SSA CAO organization and matrix into the DRC CCO.
West & Central Africa sub-cluster spans 5 presence countries and 10 Hub Managed Countries (HMCs) covering Citi’s institutional businesses. The FGO’s primary responsibilities cover the proactive management of governance aspects for the assigned countries in line with IFM guidelines and enhancement of the risks and controls environment. The FGO will work closely with Product and Functional areas that engage with the West & Central Africa sub-cluster.
Support lead FGO & CCOs in performing governance oversight for country franchise, including legal entity management
Ensure that country governance framework (Including HMCs) complies with policy requirements and committees are run in accordance to applicable charters
Review evidence of compliance & escalate instances of non-compliance
Coordinate BRCC on behalf of the CCO. Review deck materials and distribute to participants. Prepare and distribute minutes. Monitor follow-up actions
Coordinate CCC on behalf of the CCO. Review deck materials and distribute to participants. Prepare and distribute minutes. Monitor follow-up actions
Maintain Charters and other governance documents and reporting
Scorecards - review validation & coordination, follow up on Red and Amber items
IFM/Franchise Management Coordination
Board governance oversight in conjunction with Company Secretaries
Risk and Controls:
Oversight of activities related to GRC. Support the franchise during monitoring/testing activities, MCA, Control Performance Assessment and Quarterly and Annual Risk Assessments coordination (QRAs, ARAs)
Oversight of Issue Management to ensure proper identification of issues and timely CAP closures. Escalation of any potential Issue re-targets, re-opens, target dates at risk. Work with the businesses to ensure necessary approvals are secured for any re-targets. Escalate any items at risk and secure support for remediation efforts in conjunction with 2nd Line and other partners
Oversight of Operational Risk controls, issues, remediation efforts and controls enhancements. Includes Data governance (CCO attestation coordination)
Oversight and support for third party management in each location
Oversight of Compliance Risk controls, issues, remediation efforts and controls enhancements, including AML, Sanctions, Conduct Risk
Oversight of Operational resilience activities, incl. continuity of business and Cyber exercise, in conjunction with responsible country teams
Oversight of NPAC / PAP processes and proposals
Coordination of country scenario plan
Oversight of ICAAP process to support CCO in conjunction with Risk and Business
Audit Management & independent review coordination in conjunction with ICRM
Coordinate Business Reviews for the CCO: produce material, follow up on action items till closure
Coordinate selected items in annual planning cycle & Strategic planning, expense planning
Represent Governance & Controls in Transformation programs as per assigned tasks
Internal Communication and initiatives in conjunction with GPA
Support general franchise initiatives assigned by Cluster FGO
Coordinate People initiatives in conjunction with HR: R&R, VOE, MA Program
Regulatory Engagement & Interaction Oversight:
Supporting the CCO in regulatory, governmental and other public engagement as required
Oversight of Regulatory Interactions to ensure interactions are appropriately recorded in RET
Regulatory Audit oversight in conjunction with ICRM
The position provides a very wide scope of activities and geographic coverage with frequent interaction with senior management of all product, coverage and functional lines. In addition to this exposure, the position provides learning opportunities for leadership across a diverse set of countries with a wide range of management challenges.
Qualifications & Experience:
At least 7 years of experience in the Financial Services Industry, preferably with experience in corporate governance, enterprise risk management, consulting, program management, compliance and/or legal
Graduate/ Postgraduate degree in Business Administration, Legal and/or Finance
Up-to-date understanding of key risk management and corporate governance concepts
General understanding of financial institutions framework and applicable regulation
Knowledge of the financial services industry, including businesses, products and risk management processes. Citi-specific knowledge is a plus
NB: Exceptional candidates without this level of experience will be considered
Skills & Competencies:
Excellent interpersonal skills and Strong data analytical skills
Highly collaborative and solution focused
Quick learner, team oriented with strong organizational, project management and presentation skills
Able to handle complex deliverables independently.
Highly organized with a capability of working with a large number of regional and global stakeholders
Ability to build and maintain professional working relationships with counterparts in different areas of the organization, working across geographies and corporate functions
Ability to manage through influence (e.g. in the absence of reporting lines or matrix reporting)
Strong critical thinking and problem solving skills, including the ability to analyze operational and financial impact of initiatives and risk mitigation approaches, while providing effective challenge to the businesses and functions
Ability to prioritize and drive results in a deadline driven environment while maintaining attention to detail and complete accuracy
Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views
Excellent attention to detail and ability to identify gaps in information
Strong written and verbal communication skills with the ability to interact effectively with people at all levels of the organization
Job Family Group:
Compliance and Control
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