Experience Inc. Jobs

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

• MORE employee discounts on lodging, food, gear, and mountain shuttles

• 401(k) Retirement Plan

• Employee Assistance Program

• Excellent training and professional development

• Referral Program

To Learn More, please review the Benefits Eligibility Summary (https://jobs.vailresortscareers.com/content/Perks-and-Benefits/?locale=en_US)

Job Summary:

You are expected to adhere to the company’s mission, vision and value statements. Be knowledgeable of the company’s management systems, policies and initiatives for Hospitality, Environmental, and Health and Safety. You have specific responsibilities within these areas and are expected to understand them. Responsible for providing all traditional golf shop services to the members and guests. Responsibilities include but are not limited to selling and inventory of merchandise, reserving tee-times, answering telephones, checking golfers in and taking green fees, managing flow of golfers, equipment rental and assisting members and guests in all areas. This position is critical to the delivery of world class service and it is the responsibility of clerks to be friendly, courteous and helpful under all circumstances.

Job Specifications:

• Wage: $20.00 - $21.78 / hour

• Skill Level: Entry

Job Responsibilities:

• Assure that the golf shop, cart barn, staging areas, pro-shop entrances, locker rooms, range area, bag room, bag drop and cart parking areas are clean and organized at all times.

• Comply with all company procedures for POS and financial controls.

• You must be committed to superior guest service and quality standards. As a team member of your department you play a key role ensuring the team’s success and achievement of meeting and exceeding our guests’ expectations. Our goal is to receive a minimum of 88% on our guest comment scores.

• All duties as they relate to guest reservations and guest check-in and collection of all fees.

• Assist with merchandise management including providing service to the guest, “working” the floor, cleaning and building/changing displays and monitoring inventory.

• Operate POS system.

• Assist in implementation of all revenue and service strategies including the daily use of the “service recovery” program.

• Assist in coordination and production of all golf events per procedures

• Assist in coordination and production of member golf events.

• Assist in managing all golf operation supplies, including scorecards, pencils, tees, etc.

• Follow all guidelines, policies and procedures as they relate to golf, equipment rental, merchandise sales, membership services and guest service programs.

• All duties as related to the opening and closing procedures of golf shops and outside golf services.

• Inspect hourly, golf shop and clubhouse entrance perimeter for cleanliness and maintenance of standards. Also inspect locker rooms and bathrooms for cleanliness and complete hourly, “cleanliness check-off sheets.”

• Assist in administration of the GHIN handicap program.

• Handle member and guest complaints in a courteous and friendly manner.

• Other duties as assigned.

Job Requirements:

• Basic computer skills

• Retail/sales experience

• POS experience

• Excellent telephone skills

• Excellent interpersonal skills

• Some knowledge of and interest in golf

The expected pay range is $20.00 - $21.78. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 507270

Reference Date: 01/30/2025

Job Code Function: Golf Services