Experience Inc. Jobs

Job/Position DescriptionWould you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on peopleand#146;s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of each other, teamwork, and inclusivity? HSCS is dedicated to building a diverse community atmosphere where employees feel valued, supported, and accepted while providing specialized care for Texans in need. If providing hope and healing through compassionate, innovative, and individualized care interest you, we welcome your application for the position below.The Receptionist responds to all calls coming into the switchboard console and assists visitors to the hospital. He/she is usually the first employee to meet and/or greet consumers or visitors of the hospital. The Receptionist will monitor the fire panels and announce emergency codes over the P.A. system. Receptionist assists with issuing payroll checks to employees. All completion of work requires use of established methods and/or techniques based on well-defined guidelines. The Receptionist has no financial responsibility but is accountable for assigned property. He/she will be under the direct supervision of the Administrative Assistant III with limited latitude for the use of initiative and independent judgment.This position also may require working extra hours and shifts as needed to ensure coverage of the Kerrville State Hospital Switchboard from 5:00 am until 9:00 pm, 7 days a week, 365 days a year.Essential Job Functions1.Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned2. Responds to calls coming into the switchboard console in order to assist the hospital callers in a professional and timely manner.3. Monitors Fire Alarm panels and makes announcements, as necessary to ensure the safety of patients, employees, and visitors.4. Utilizes the paging system and TDD machines in order to maintain communication with staff and/or patients.5. Assists visitors, patients, and family members as well as directing to appropriate locations to ensure confidentiality and safety of patients is maintained.6. Assists with the distribution of payroll checks to paymasters and employees.7. Attends and participates in all mandatory training in order to meet DSHS/KSH requirements, maintain job competencies and develop professionally.8.Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agencyand#146;s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Registrations, Licensure Requirements or CertificationsNoneKnowledge Skills Abilities1. General experience with routine receptionist and switchboard operations.2. Knowledge of community resources for referral purposes and agency operations.3. Ability to transfer incoming calls to appropriate personnel; handle multiple phone lines.4. Ability to communicate effectively.5. Ability to keep information confidential.6. Must be able to maintain composure during emergency situations.7. Ability to be punctual.8. Ability to work extra hours and/or shifts other than scheduled. Initial Screening CriteriaGradua https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=601234 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.