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Kenosha Human Development Services Crisis Counselor, 2nd Shift (Full Time) in Kenosha, Wisconsin

KENOSHA HUMAN DEVELOPMENT SERVICES, INC.

3536 52nd Street  Kenosha, WI 53144

Division/Department:   Crisis and Stabilization Services

Location:   Crisis Prevention Center

Job Title:   Crisis Counselor

Reports To:   Crisis Program Manager

Type of Position:  Full-time                                                           

FLSA Status: Exempt

Schedule: 40 hours per week or as demanded by the position (In-Person)

Salary Range: $46,300 to $48,505 per year

For more information, please click on this link: Crisis Counselor 1-28-2025 (http://www.khds.org/wp-content/uploads/Postings/371.pdf)

POSITION SUMMARY

The Crisis Counselor provides walk-in, telephone and mobile interventions to individuals experiencing a mental health emergency. This position also provides the client linkage and follow-up to community resources.

RESPONSIBILITIES

  1.      Crisis intervention for Kenosha County:

                 a.    Respond in timely manner to caller; prioritize calls as necessary

                 b.    Determine need for phone or on-site intervention and respond accordingly

                 c.    Perform assessment and ascertain elements of crisis and degree of danger/urgency involved; obtain assistance as needed

                 d.    Defuse immediate crisis reactions; collaborate with involved parties to develop safety plan, advocate as needed and facilitate outcome

                 e.    Provide supportive listening, feedback, information and referral

                 f.    Respond to local detention facilities for suicide assessment of targeted inmates

  2.      Refer/provide authorization for county-funded services as appropriate

                 a.    Consult with ER staff when voluntary placements need to be funded by Kenosha County

  3.      Assess/provide emergency psychiatric inpatient hospital authorization when deemed appropriate

                 a.    Assist law enforcement in determining the need for involuntary inpatient care

                 b.    Present alternatives when suitable i.e., safety planning

                 c.    Assess and assist in determining suitable placement for voluntary detox of substance addicted persons

  4.      Assess/refer/admit to KARE Center for crisis stabilization and/or to defer emergency hospital admissions

                 a.    May provide facilitating services (such as transportation) as needed

  5.      Respond to crime scenes as requested by Law Enforcement

                 a.    Assist police as requested and instructed

                 b.    Assist in defusing victims and witnesses

                 c.    Provide referrals/immediately needed services

                 d.    Create short term safety plans for victims and witnesses involved, facilitate as needed

  6.      Perform individual employee requirements for continuing education and clinical supervision as required for agency state certification

                 a.    Maintain accurate record of task completion

  7.      Perform other work as required by the Emergency Mental Health Services Supervisor

  8.      Promptly complete all required documentation for work as described above

    QUALIFICATIONS:  Bachelor's degree required.

  9.      Excellent verbal and written communication skills

  10.      Ability to observe, interpret, assess, and document human behaviors

  11.      Ability to maintain active pace for up to an eight-hour shift

  12.      Professional attitude, strong work ethic, ability to work independently and to maintain solid, personal boundaries

  13.      Upon hire, must complete minimum of 40 hours training

  14.      Ability to effectively communicate, both written and verbally, in the English language

  15.      Must have reliable transportation and valid driver’s license with good driving record

  16.      Must carry own auto insurance with at least 100,000/300,000/100,000 coverage

  17.      Ability to maintain records and document case notes daily

  18.     Ability to give and accept feedback as a part of a team

  19.     Ability to traverse within the workspace and community frequently

  20.     Be willing to learn and work with the treatment philosophies

  21.     Bilingual in Spanish a plus

    Kenosha Human Development Services is an Equal Opportunity Employer. We do not discriminate on the basis of age, race, color, sex, religion, disability, national origin, veteran status, sexual orientation, sexual identity, or any other status protected under federal, state, and local law. All employment is decided on the basis of qualifications, merit, and business need.

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