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Consumer Product Strategic Analyst IV

Charlotte, North Carolina;Belfast, Maine; Plano, Texas; Richmond, Virginia; New York, New York; Boston, Massachusetts; Austin, Texas; Chicago, Illinois; Kennesaw, Georgia; Phoenix, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the Line of Business and partner organizations including Risk and Product teams.

Consumer Product Strategic Analyst IV - Change Management

Responsible for performing more complex analysis and modeling for multiple products with the goal of maximizing profits and asset growth and minimizing risk and operating losses and/or other financial and marketing exposures. Develops complex program models to extract data and uses multiple databases to acquire statistical and financial data. Utilizes portfolio trends to propose policy/procedural changes within segmentation structure to produce optimal results. Excels at risk/reward trade off. Build relationships with external agencies. Participates in the rollout of company-wide pilot programs developed as a result of programmed models. Duties primarily include the regular use of discretion, independent judgment, the ability to communicate with multiple levels of management and the utilization of core leadership behaviors. SAS and/or MicroStrategy experience preferred; 2-5 years experience preferred.

The Change Management team is part of the Internal Organizational Structure: Workforce Strategy, Forecasting and Performance, Reporting & Diagnostics organization within Client Protection. The primary focus of the team is to drive robust Information Control environment providing greater level of communication, tracking, and governance. Key priorities for the team are:

• Managing tracking for UCRA, SBO, Project ingestion coordination and impact on function

• Regulatory, Policy, Product Strategy Impact tracking on Financial rates for losses and capacity needs

• SOP library development, maintenance, and functional training

Generally, the work routine occurs with monthly Capacity reviews. As part of the responsibilities of the role, the teammate will develop business partner relationships with operations, strategies, finance & HR. Throughout the tenure of the role, the teammate should gain exposure, acumen, and develop or improve skills in Excel and Senior Leaders/Executive Presentations.

Responsibilities:

• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

• Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics

• Identifies business trends based on economic and portfolio conditions and communicates findings to senior management

• Supports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insights

• Initiative sizing and coordination with the Capacity, Workforce, Loss Forecasting and Reporting teams

• Socializing FTE & Loss impacts with business partners

Required Qualifications:

• 3 or more years experience in a Workforce Management, Support, or Leadership role

• Intermediate working knowledge of Excel, PowerPoint, Word

• Ability to connect dots and how data/topics relate and interact

• Intellectual curiosity and strong urge to figure out the “whys” of a problem and come up with solutions

• Able to interact effectively with all levels of leadership

• Attention to detail

• Strong organizational skills to ensure team deadlines are met

• Demonstrated ability to develop strong relationships and drive vertical/horizontal collaboration

• Proficiency in Data Mining and Data Analysis concepts

• Reporting design and execution experience

Desired Qualifications :

• Fraud Detection Experience

• Capacity Planning Experience

• SQL experience

• Project Management Experience

Skills:

• Analytical Thinking

• Business Analytics

• Data and Trend Analysis

• Fraud Management

• Problem Solving

• Collaboration

• Innovative Thinking

• Monitoring, Surveillance, and Testing

• Presentation Skills

• Risk Management

• Data Visualization

• Interpret Relevant Laws, Rules, and Regulations

• Issue Management

• Oral Communications

• Written Communications

Minimum Education Requirement : Bachelor’s degree or equivalent work experience

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$99,700.00 - $157,800.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

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Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.