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T-Mobile USA, Inc Sr Product Manager, Technical in Kennard Corner, Washington

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Sr Product Manager, Technical is a transformative, strategist, analyst, customer evangelist, respected leader of business and technology execution, and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Product Manager, Technical is ultimately accountable, responsible, and has ownership of T-Mobile's internal and external products, platforms, services, experiences envisioned and created to achieve the specific business purpose or business results. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business objectives, securing funding, and leading a cross-functional business and technical team, as well as key stakeholders to deliver against the opportunity. Product Manager, Technical is the ultimate "jack-of-all-trades" demonstrating deep customer compassion, critical thinking, commercial, analytical, technical capability and knowledge, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives. No day is the same for the Product Manager, Technical. Day to day activities or responsibilities include: conducting market research; writing features or user stories; figuring out specifications; defining long-term strategy of the product; creating the product road map; driving technical delivery end to end; defining scope for releases/product increments; partnering with development, project/program management, marketing, and other essential team members to define release schedule; and support/drive go-to-market activities as needed. Job Title Sr Product Manager, Technical Position Summary T-Mobile is America's supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. Senior Product Managers, Technical located in Bellevue, WA partner with internal and external collaborators and leadership to understand the business and technology landscape of the company and creatively define solutions in support of new payment product offerings, alleviating customer experience difficulties and improving the architecture. Position duties and responsibilities include, but are not limited to: Be responsible for the payment technology product end-to-end, build and manage product vision, strategy, and roadmap, and lead cross-functional teams to deliver high-quality products. Act as a primary point of contact for the intake process to DevOps technology teams and own the technical product roadmap for complex or cross-platform solutions. Partner with business, internal/external collaborators, and leadership to understand current customer experiences, identify areas of opportunity, and create and manage product vision and strategy. Lead and manage payment product backlog and priorities with our business and technology partners. Lead product backlog grooming sessions by partnering with key resources. Manage overall challenges impacting the customer experience, including the technical, functional, process, and policy considerations, and creatively define and implement solutions to those challenges. Advise and evangelize a strong customer focus and customer experience that aligns decision-making with IT investment choices and prioritization. Work with businesses t

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