Job Information
Indian Health Service Medical Support Assistant in Kayenta, Arizona
Summary This position is located in Kayenta Health Center, Division of Administrative Services, Patient Registration/Admissions Department, Kayenta, AZ. The purpose of this position is to perform admitting, transferring and discharging of inpatients. The incumbent reports to the Supervisory Health Systems Specialist. Responsibilities Interviews patients and/or families to obtain pertinent and accurate patient registration information to update or initiate new record. Identifies patients with health insurance that are subject to precertification/prior approvals to determine the extent of health care for emergency, surgical, inpatient and outpatient services, and also obtains third party coverage information by collecting and photocopying health insurance cards. Assists patients in completing new or updated forms for RPMS Patient Registration System and obtains all necessary signatures, and enters all information into the Patient Registration System (RPMS) and prints appropriate forms. Oversees the Admission, Discharge, and Transfer (ADT) System for inpatient services. Initiates census by running Admission and Discharge sheets from previous day admits. Initiates M-202 report to reconcile against the coded A-sheet (ASR) to assure the calculation for discharge is accurate. Checks and codes chart utilizing proper types of admission codes; inpatient observation status is communicated to the Utilization Review department. Oversees the Day Surgery function for the inpatient services, if needed, admits patients into the day surgery package and follow-up is done on all referrals. Requirements Conditions of Employment Selectee may be subject to a probationary/trial period ESEP appointees typically serve a two year trial period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes. Confidential Financial Disclosure Form required. Measles and Rubella immunization required for selectees born after 1957 and seasonal influenza immunization is required for all staff working in Indian Health Service health care facilities.COVID-19 vaccination is required for all selectees prior to entrance on duty. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/. You will need to set up direct deposit so we can pay you. Background Investigation: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process. Qualifications To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Applicants who have the one (1) year of appropriate specialized experience, as indicated in the table, are not required by this standard to have general experience, education above the high school level, or any additional specialized experience to meet the minimum qualification requirements. GS-05: Must have one (1) year equivalent to at least GS-04 to qualify and/or 4 years above high school. Specialized Experience: Interview patients to obtain pertinent registration information; determine eligibility and verify insurance; knowledge of medical terminology; provide general clerical office support; schedule appointments in a hospital or clinic setting; prepare patient referrals and releases of information; receive patients and answer phone calls; utilize automated patient registration system to update patient records; manage patient reminders of appointments; utilize the electronic health record, and insurance eligibility & verification software; and provide general clerical office support. GS-06: Must have one (1) year specialized experience equivalent to at least the GS-05 level. Specialized Experience: Manage schedule of appointments, meetings, and trainings; knowledge of specialized medical terminology; record information accurately; communicates and enforces departmental policies and procedures; works closely and provide support services with other departments such as Providers, Patient Benefits Coordinators, Patient Referred Care, and Business Office for patient care needs. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement. Education When there is a positive education requirement, or you are using education to qualify as a substitution for experience, transcripts (unofficial) are required at the time of application to verify that you meet the educational requirement or substitution. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. Additional Information Per IHS policy (SGM 21-04) IHS selectees to positions located in Federally operated hospitals, health centers, and clinics must be fully vaccinated for COVID-19 before entry on duty or have IHS approve a medical or religious exemption. If an exemption is approved then wearing a face mask and regular testing for COVID-19 will be required. Your Human Resources Specialist will provide a list of documents acceptable as vaccination proof and instructions on how to submit your vaccination documentation or how to request a medical or religious exemption, if needed. Additional selection(s) of candidates may be possible within 240 days from the date the certificate of eligibles was issued for this announcement. Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. This position is covered by a Bargaining Unit. This position is designated an Indian Health Service Child Care worker position covered by P.L. 101-630 AND 101-647. This position has promotion potential to the GS-06 grade level. Promotion to the next grade level is at management's discretion and is based on your demonstrated ability to perform the higher level duties, the continuing need for the higher level duties, and "Regulatory/Administrative" approval. Promotion to the next higher grade level is not guaranteed and no promise of promotion is implied.