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Dunkin' Restaurant Team Member in Katy, Texas

Position Title: Restaurant Team Member

Reports To: Restaurant Manager


A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

  • Follow Brand standards, recipes and systems

  • Follow food safety standards

  • Prepare food and beverages

  • Assemble and package orders and serve to guests

  • Understand restaurant menu including limited time offers and promotions and be able to answer guest questions

  • Maintain a clean and organized workstation

  • Clean equipment and guest areas

  • Stocking items such as cups, lids, etc at workstation

  • Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)

  • Follow speed of service standards

  • Serve and communicate with guests

  • Maintain a guest focused culture in the restaurant

  • Communicate effectively with managers and coworkers

  • Organize and maintain stock room and refrigerated areas


  • None

Key Competencies

  • Works well with others in a fast-paced team environment

  • On time, demonstrates honesty and a positive attitude

  • Willingness to learn and adapt to change

  • Guest focused

Physical Demands/Working Conditions:

  • Standing on feet

  • Repetitive motion including bending, stooping and reaching

  • Lifting objects including boxes, ice and product up to 20lbs (if applicable)

  • Working in a small space