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Academy Sports + Outdoors Fraud Analyst in Katy, Texas

Application Note: If you select to "Sign in with LinkedIn" , you will be required to also create a candidate home account with Academy Sports + Outdoors. This feature will only pre-populate contact information, job history, education, etc. that you have included on your LinkedIn profile to your Academy Sports + Outdoors job application.

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth .

Reporting to Omnichannel Fulfillment, the Fraud Analyst is responsible for creating and implementing the fraud plan for Academy.com. You will need to identify shortcomings of the automated fraud tools by diving into real-time transactions on the site and performing detailed analysis of charge back data. Outputs from these tasks will be used to partner with external vendors to align charge backs to specific KPIs.

Job Description:

Education:

  • Bachelor’s degree in Accounting or Finance required; or equivalent combination of education and work experience

Work Experiences:

  • Strong analytic experience required

  • Experience within a retail analytics environment strongly preferred

Skills:

  • Ability to prioritize multiple inputs by customer experience and financial impacts

  • Strong interpersonal, written, and verbal communication skills to interface effectively with customers and individuals at various levels

  • Works well under pressure while consistently meeting time-sensitive deadlines

  • Analytical with strong problem-solving abilities and creative resolution skills

  • Skilled at performing complicated tasks through planning and setting goals that utilize extensive experience, judgment, and research

Responsibilities:

  • Analyze transactions from Academy.com for fraudulent behavior

  • Analyze charge back data from Academy.com for fraudulent patterns

  • Calling customers to investigate suspicious transactions

  • Create cohesive fraud trends from transactional data and report fraud trends to 3rd party providers

  • Analyze and report fraud related costs on ecommerce transactions

  • Testing SME for fraud related deployments

  • Evaluate and maintain 3rd party rules and machine learning thresholds

  • Compile and Report monthly Fraud Analysis

  • Review and Dispute Chargebacks for all tenders

  • Partner with accounting to accrue monthly ecommerce Fraud Fees

  • Partner with internal departments such as Information Technology, Loss Prevention, and Customer Care to understand company and customer impacts of Fraud trends

  • Coordinate with external vendors for Fraud screening and compliance regulations

  • Required to learn company policies, procedures and safety rules.

  • Maintain confidentiality of Academy’s financial information

Physical Requirements & Attendance

  • Acceptable level of hearing and vision to perform job duties

  • Adhere to company work hours, policies, procedures and rules governing professional staff behavior

  • Must be able to regularly work flexible hours, nights and weekends

Full time

Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law. ​

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