Lutheran Social Services of the South Escort Youth Care Worker, ORR in Katy, Texas
At Upbring, we are servants on a mission to break the cycle of child abuse. We are warriors, brave as the thousands of Texas Children and families we serve. We stand up for those who can’t speak for themselves. We are a family who values innovation, empathy, patience, understanding and trustworthiness.
About our Children's Shelters
Many children begin life in the face of serious challenges. Instead of playing pretend and imagining grand adventures, unaccompanied children face perilous conditions alone as they travel to unfamiliar countries, leaving home and loved ones behind to escape war and violence. Our children’s centers, operated through a grant from the Office of Refugee and Resettlement (ORR), provide safety, stability and wraparound services. We help children grow into adults who have received love and kindness, instead of only violence and chaos.
What You'll Do
The Escort is responsible for transporting UC within the state or states nationwide. These transportation services are conducted in accordance with Agency policies, licensing standards, and other federal, state, and local regulatory requirements, including Homeland Security.
Our Upbring staff members are servant-leaders in the pursuit of breaking the cycle of child abuse and empowering others to do the same through example while embodying our core values: We are Warriors. We are Servants. We are Family
We Are Warriors | We Set the Standards for Child Welfare
Supervise UC to ensure the safety and wellbeing
Safely transport UCs to and from scheduled activities and appointments using safety protocols; use safety protocol to enter and exit UCs from the vehicle; and assist with entering and exiting the vehicle, as needed
Ensure UCs safety before, during, and after transportation by adhering to all DOT safety and driving guidelines and laws; ensure UCs are adhering to established safety protocol and behavior limits during travel/transportation
Conduct pre-and-post trip operational and safety inspection of vehicle and immediately notify management if vehicle does not meet operational or safety standards
Ensure the vehicle has all the necessary supplies to meet expected and unexpected situations during transportation
Clean and maintain cleanliness of vehicle before and after each transportation
Transport UC to and from medical providers
Other duties and projects as assigned
Record mileage for all travel; ensure all vehicle and mileage logs are maintained and accurate and always maintain confidently of resident/children UCs according to HIPPA
Inform Sr. Transporter of any daily, weekly, and monthly changes to the transportation calendar to meet UC transportation needs
We Are Servants| We Help Others
Report all incidents, accidents, and inquires to management in a timely manner according to Agency policies and licensing standards; keep management informed of any changes in travel always plans or transportation schedule and recommend possible solutions
Assist with the evacuation of UCs during an emergency, inclement weather conditions or natural disaster, or any other unforeseen occurrences
Safely transport UC to and from locations within the state and throughout the United States when needed; coordinate transportation needs with program administration, management, and staff
We Are Family | We Are Passionate & Compassionate
Escort UC during scheduled flights, ensure safety, and verify proper identification before UC to approved sponsor; complete and submit all receipts and release forms after each scheduled flight
Work in partnership program administration, management, and staff to ensure the program and services meet the needs of the service population, the community, and the mission and vision of the Agency
Develop and maintain strong working relationships with program administration, management, staff, and UCs to transportation needs and service delivery is meeting the needs of the UCs and is executed in a manner that always provides exemplary customer service and work within ethical boundaries
Work as team player and exhibit professional behavior and a positive attitude with both internal and external clients that reflects positively on the Agency and is consistent with Agency policies and practices
Actively participate in exhibiting cultural awareness and sensitivity when interacting with UC, parent(s)/guardian(s), staff, and the community
High school diploma or GED equivalent
Must be at least 21 years of age
1-year transportation experience
Ability to board and un-board infants, toddlers, and adolescents and physically secure safely in the company vehicle with car seats, as needed due to ages, weight and height
Valid Texas Driver’s license and proof of auto insurance; ability to meet Agency insurance provider guidelines as an insured and approved driver
Bilingual (English and Spanish based on service area and service population)
Must be able to work evenings and weekends
Clear verbal communication skills and the ability to give and follow written and oral instructions
Ability to follow instructions and directions
Ability to use good judgment and think quickly and rationally in difficult and stressful situations
Maintain a good driving record and the ability to drive and navigate in varied geographical areas and during various weather conditions
Proficiency with Microsoft Word, Excel, and Outlook
2 years’ experience transporting children
Experience traveling via airlines and familiarity of navigating through the airport due to possible transfer of flights if needed due to unexpected changes
Perks at Upbring
Competitive PTO & paid holidays
Health, dental, vision insurance & more!
Employee Assistance Program
24/7 access to telemedicine and counseling services
Discounted Gym Memberships
Donated Leave Program
Physical Demands & Work Conditions
This position requires driving for varied lengths of time and distances
Position works in a child facility and has constant exposure to children
Lift, push, pull, move up to 50 lbs.
The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.
Diversity. Equity. Inclusion. Belonging
We are a diverse and inclusive organization that recognizes our strength is in the efforts of our selfless warriors. Honoring and recognizing the value and dignity of all individuals is the cornerstone of our agency. The more diverse the individuals, thought processes and lived experiences, the greater the opportunity is to combine unique perspectives to make a greater impact. Our trust, respect, and appreciation for one another is demonstrated through our communication, celebration of progress and relentless effort to be at our best to fulfill our mission to break the cycle of child abuse.
Upbring is an at-will employer. An Equal Opportunity Employer, including disability/protected veteran status.
Shift/Hours: 1st Shift
External Company URL: http://www.Upbring.org/
Street: 25752 Kingsland Blvd