Experience Inc. Jobs

Technical Customer Support with Italian - work from Katowice

Customer Service and Support (https://jobs.concentrix.com/job-search/?category=Customer Service and Support)

Location

Katowice, Poland

Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1490425EXTERNALENGLOBAL&step=1&utm_source=none)

Job Title:

Technical Customer Support with Italian - work from Katowice

Job Description

Responsibilities:

• Customer support (pre-sales and post-sales) for security cameras and system users via calls and chats

• Handling reports regarding the following devices and systems: Wire-Free Security Cameras, Indoor Smart Home Cameras, Security Camera Systems, WiFi/PoE Cameras & NVRs

• Helping customers solve technical issues with their devices

• Collaborate with service engineers to obtain technical support

Requirements:

• Knowledge of Italian at and communicative level (min. B2+)

• Knowledge of English enabling understanding of the training content (min. B1+)

• Interest in new technologies

What we offer:

• Flexible employment based on a civil contract

• Work in a modern and comfortable office in the center of Katowice

• Shift work from Monday to Friday (working hours: 10:00-19:00)

• Comprehensive 5-week training in English (fully paid from our side)

Location:

POL Katowice - Global Office Park-Bldg C Flrs 2 & 3

Language Requirements:

Time Type:

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Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1490425EXTERNALENGLOBAL&step=1&utm_source=none)