Job Information
Eurofins Customer support and sales specialist in Katowice, Poland
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.
In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.
We are looking for a Customer support and sales specialist that will support the business growth across Central and Eastern Europe with the focus on Poland.
Key responsibilities:
Maintain existing customer accounts on Polish market
Prepare offers in cooperation with global Eurofins laboratories for the testing of (bio)pharmaceutical products and medical devices
Preparation of documents, presentations, and sales statistics/reports.
Organizing CEE sales meetings.
Attend and support marketing activities, e.g. local and international conferences, trade shows, and workshops.
Operate with CRM software to capture all sales activities related to customer contacts, activities, and contractual agreements.
Coordination of NPS Surveys for whole CEE territory
Managing of Eurofins BPT proprietary IT solutions (eLIMS, ComLIMS, LabAccess,…).
Managing On-line ordering system.
Coordination of intercompany ICO business.
Close cooperation with all Business development managers (BDs) in CEE territory.
Bachelor or Master in Natural Sciences, Pharmacy, Biology, Biotechnology, or other related fields.
2 years of experience on similar positions.
Native Polish
Fluency in spoken & written English.
Very good communication skills.
Secure use of common IT applications (MS Office, Excel, etc.).
Possibility to develop yours career.
International and creative work environment.
Full-time employment contract.
Remote work model.