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The Walt Disney Company Server Assistant/Busser (Makahiki)-Full Time, $16.00/Hour + Gratuities in Kapolei, Hawaii

Responsible for greeting guests and creating an exceptional Disney dining experience. Running food orders and delivering items to guests in a timely manner. Responsible for greeting Guests and anticipating their needs.

Responsibilities :

  • Responsible for delivering orders to the Guest’s table or staging area in the dining room/lounge area

  • Responsible for welcoming and interacting with Guests in a positive and friendly manner

  • Delivers orders using designated pivot points

  • Checks receipts and assembles the order for the Guest

  • Has good judgment of food quality and production, understands the impact of spoilage

  • Ensures that the food presentation is fresh and up to quality standards

  • Replenishes food and other serving items on the serving line as necessary

  • Anticipate Guests needs and assists with directions, event schedules, and other information or assistance as needed

  • May pre-bus tables or seat guests

  • May do “Side Work” pertaining to their craft including but not limited to cleaning work areas, stocking area, polishing silverware, fold/roll napkins

  • Replenishes supply of clean linens, silverware, glassware and dishes in dining room

  • Responsible for bussing tables, disposing of trash, maintaining the cleanliness of all restaurant areas, transporting dirty dishes and silverware to the dish room, assembling Guest food orders and/or delivering them to the dining room

  • Makes coffee and fills fruit juice dispensers

  • Cleans floors

  • Assembles food order to be taken to the dining room

Basic Qualifications :

  • Excellent Hospitality skills

  • Ability to multi task and work in a very fast paced environment

  • Speed, accuracy and efficiency are required and ability to work well under pressure

  • Demonstrated ability to own and resolve guest situations

  • Self-directed (can complete tasks with minimal supervision)

  • Willing to follow instructions & take direction

  • Flexible/adaptable

  • Supportive of other cast working on your team

  • Can complete repetitious tasks while maintaining quality

  • Strong verbal communication skills

  • Willing to work outdoors even in inclement weather

  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events

Preferred Qualifications:

  • Previous restaurant experience; understanding of full service environment

  • Previous fine dining/table service experience preferred

  • Knowledge of Hawaiian/Japanese language preferred

  • Previous experience in a hospitality or tourism related role on the Hawaiian Islands preferred

  • Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred

Additional Information :


This position is Full-Time. Full availability is required seven (7) days per week, including mornings, nights, weekends and holidays.

Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.


After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.


The pay rate for this role in Hawaii is $16.00 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits .

Job ID: 1165656BR

Location: Kapolei,Hawaii

Job Posting Company: "Aulani, A Disney Resort & Spa"

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.