Job Information
NorthPoint Development Revenue Operations Specialist in Kansas City, Missouri
Revenue Operations Specialist
Department: WHQ - KC
Location: Kansas City, MO
About WarehouseQuote:
WarehouseQuote leverages technology and operational excellence to drive clarity, growth, and innovation into supply chains. Our clients hire us to manage their 3PL warehousing network. WarehouseQuote has built an integrated community of vetted 3PL warehousing partners that provides our clients with on-demand, scalable capacity. Inventory within the WarehouseQuote network is managed by proprietary technology that can be utilized to provide real-time inventory visibility and forecasting.
The Role
Our team is hiring a Revenue Operations Specialist to join our sales, marketing, and client success team. You will work alongside multiple Sales, Finance/Accounting, Operations and Client Success teams while reporting directly to the Vice President of Sales. Your main tasks will consist of managing internal systems/platforms/databases (with a specific focus on SalesForce.com), lead evaluations of platforms to be or removed from the RevOps tech stack, and scope/deliver solutions to stakeholders. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users. Our ideal hire will have strong experience working in and managing technology supporting sales teams and a track record of optimizing processes, analyzing data, and implementing strategies to improve overall sales efficiency.
Day To Day Responsibilities:
Uncovering areas for improvement, and developing and implementing technical solutions
Manage and own WarehouseQuote-s SaaS toolset including: Salesforce.com, Apollo.io, PandaDoc, Gong.io, among others, in order to improve visibility, reporting, and process execution
Design solutions which support the sales team identify prospects, improve sales engagement, collect requirements, price engagements, and impact overall win rates
Experience working within a Salesforce Lightning deployment to build -configuration first- solutions leveraging native designers, Flows architecture, and Apex solutions when necessary
Experience managing large data sets in Salesforce, migrating data, and data interchange between tools (ie, Apollo, Salesforce)
Gathering critical information from meetings with various internal stakeholders and producing useful reports
Effectively communicate your insights, industry expertise, and plans to cross-functional team members and management through high-quality presentation, narrative, and report deliverables
Working closely with clients and all levels of the WarehouseQuote team
Ensuring WarehouseQuote solutions meet Customer business needs and requirements
Define standards and innovate sales pursuits with the use of data, analytics, and insights
Periodically review current systems, processes, and sales solutions to maintain WarehouseQuote-s commitment to leverage best-of-breed technologies
Who We Are Looking For:
Technical Requirements
A bachelor-s degree in business or related field or an MBA
Experience administering, configuring, and deploying solutions on the Salesforce platform
A minimum of 5 years of experience in business analysis or a related field
Exceptional analytical and conceptual thinking skills
Advanced technical skills
Excellent documentation skills
Fundamental analytical and conceptual thinking skills
Experience creating detailed reports and giving presentations
Culture Requirements:
The ideal candidate for this position lives into NorthPoint and WarehouseQuote-sCore Values (https://drive.google.com/file/d/177pEphlWbJ4j4WDC0q_m2Bkw9TiiRdaJ/view?usp=sharing) andOperating Principles (https://drive.google.com/file/d/1-Qs6Pzboib91BS6nkOdhNzb84PwzyN6f/view?usp=sharing) . Additionally, a strong Business and Supply Chain Analyst should embody the following characteristics:
Focus on results . Considers how short-term activities are in concert with long-term objectives.
Great listener . Listens without prejudice; non-judgmental. Aware that not everyone expresses themselves clearly. Takes the time to really listen and ask questions before racing ahead to whatever conclusion they think everyone else should hear.
Appropriate sense of urgency . Not everything is urgent, but some things are. Understands what needs to happen, and when, to make customers (internal and external) comfortable / happy.
Passionate about the idea of company success . Advocates for good ideas, regardless of where they come from. Champions continuous improvement in everything but doesn-t allow perfect to get in the way of progress.
Passionate about clarity and communication . Keeping the team on the same page and sharing the -why- behind the journey.
Our Core Values
WarehouseQuote only hires A+ rock stars who are dedicated to our core values and will work to maintain our incredible culture. We are dedicated to hard work and supporting each other and the community in which we live. We do this by investing in leadership and development efforts, supporting each other, having open and honest conversations, empowering everyone to take ownership of the things that are important to them, group charitable events, and, among other things, planned/impromptu company outings.
Put People First - We believe trust is the foundation of all relationships. We maintain that trust by showing grace while also challenging each other to operate our business in a way that maintains our culture of appreciation, respect, and transparency.
Do The Right Thing Every Time - We have the integrity to make the tough decision. When encountering challenges and opportunities, we never abandon our values or put others at risk. Following the Golden Rule makes us proud of our work and the relationships we build with one another.
Take Ownership Of Every Situation - We take ownership and are accountable for our actions. We do this by striving to admit, learn, and grow from failure and mistakes. We identify difficult situations as a privilege and an opportunity to provide value to our stakeholders.
Maintain Financial Discipline - We will exercise prudence in all financial decisions and will never risk the long term health of the company for short term gain. We hold the belief that today's sacrifices are tomorrow's rewards and the work we do as a company will serve as an example of our respect for each other.
Live Generously - We are the best versions of ourselves when we selflessly and humbly give of our time and talent to make a positive impact on those around us.
Benefits:
85% of premiums for medical, dental, and vision plans covered by WarehouseQuote
$2,000 annual HRA/HSA contribution
401k with 100% match, up to 6%, immediately vested upon enrollment.
Reimbursement programs: childcare, tuition, wellness, cellphone
Free daily lunches
Leadership and development training
Men and women haircuts
Onsite gym
What Comes Next:
Submit your application.
The HR hiring manager will review your resume and determine if we feel there is a match based on your skill set.
If there is a perceived match, we will have an initial phone interview to get acquainted with you and introduce the company.
If there is mutual interest, we will proceed with a technical interview with one or more team members, a case interview, and finally a culture-based (non-technical) interview that will see if we are a match culturally for our organization.