Experience Inc. Jobs

Project Manager | Data Center Migration

Who is Epsilon:

Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the missions and objectives of its customers.

Epsilon’s headquarters are in Weaverville, NC with other corporate offices in Greenville, SC, Crystal City, VA, and Denver, CO. We have employees in 30+ States across the U.S.

Why work for Epsilon:

In joining Epsilon’s team, you will have the opportunity to contribute to Epsilon’s business and customer initiatives, as well as influence our brand culture through people interaction and technology advancements.

Epsilon invests in our employees by promoting from within and enabling employees to elevate their knowledge and skill set in their profession by allocating $3,000 annually in Professional Development funds. We also offer competitive pay, comprehensive benefits through one of the largest national carriers, Paid Time Off (PTO) that increases with tenure and has a generous rollover, 11 company paid Holidays, and 401(k) with immediate contribution.

Where you’ll work:

This fully remote opportunity allows you the flexibility to work from home in support of Epsilon’s USDA DISC Customer.

Our Customer’s Mission :

The USDA Digital Infrastructure Services Center (DISC) operates 24/7/365 to provide comprehensive on premises and cloud-based hosting services, including Disaster Recovery, security, and professional support services and operations to approximately 35 federal organizations. The USDA and other Federal partners depend upon DISC’s highly complex and interconnected technology infrastructure to conduct their operations. To better support this mission, DISC is modernizing their technology by transitioning to a continuous integration, deployment, and code-based organization.

An average day:

As Project Manager | Data Center Migration, you will provide Agile project management leadership for cross functional teams spanning multiple business lines in support of a Federal Information Technology organization. This position will drive projects through completion, ensuring that the customer’s project goals are met while providing value to the customer through the use of automation and orchestration tools. In this position you will:

• Oversee daily management of assigned projects for the Federal Contract.

• Provide Agile project management for multiple projects that span across the organization through various business lines.

• Serve as the point of contact for projects, communicates with senior leaders regarding project timeliness, priorities, risk and resource management, sets expectations through the project.

• Manage assigned resources by tracking and holding team members (including vendors) accountable for services, performance, and deliverables including capturing project labor hours, resource availability, and deconflicting minor interpersonal issues as they impact projects.

• Manage the scope of work encompassed by the task order(s) with regards to deliverables and other project milestones.

• Provide direction to the project team and review the quality of all work products.

• Responsible for staffing, project planning, project financials, and staff direction and oversight.

• Maintain and cultivate client relationships.

• Maintain personnel training and certification of workforce to ensure program success and compliance.

• Submit reports as required by each contracting authority.

• Travel to various sites as required.

Basic Qualifications:

• As a requirement of this position, all candidates must be a U.S. Citizen. In accordance with 8 U.S.C. 1324b(a)(2)(C) , Epsilon will not consider candidates for this position who do not meet the aforementioned conditions.

• Bachelor's Degree in an IT or Business Management or related field preferred.

• Currently Certified Scrum Master (CSM).

• Minimum 7 years of demonstrated in Agile project management experience.

• Demonstrated experience leading cross functional business groups to build, sustain, and strengthen Agile values while providing the necessary guidance, direction, and tools to successfully implement across multiple high impact, critically sensitive platforms.

• Experience in leading project teams utilizing Jira/Confluence Project Management Software. Jira Version 8.20.13 and Confluence version 7.19.3 preferred.

• Ability to manage multiple projects effectively and efficiently with varying deadlines and levels of importance.

• Experience collaborating with Technology and Business Teams to deliver data and technology solutions that meet business objectives while promoting team unity and cohesiveness under stress.

• Demonstrated experience managing multiple projects effectively and efficiently with varying deadlines and levels of importance and identifies when and how to escalate problems to the appropriate level.

• Proven ability to lead efforts of analysis and resolution of problems or issues and convey complex problems with recommended course action to senior leaders and gain their support.

• Demonstrated experience utilizing Jira/Confluence managing IT projects.

• Strong team player; self-assured, confident, and goal oriented.

• Ability to solve problems and translate policies into daily routine operations.

• Excellent written, oral, and interpersonal communication skills.

• Keen attention to detail.

• Excellent understanding of the organization's goals and objectives.

• Proficiency in Microsoft Office Suite.

• Ability to understand and communicate complex problems to any audience.

• Demonstrated experience in Datacenter Operations and/or Datacenter Migration preferred.

Other Requirements:

• Must be able to pass federal background investigation and obtain a Public Trust

• Must be able to travel to Kansas City, MO or a new Data Center site, as needed by the Company/Customer. Expected frequency of travel: Occasional.

Physical Demands and Working Conditions:

Listed below are the physical or mental requirements necessary for the job's performance. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions:

• Prolonged periods of computer desk work.

• Dexterity of hands and fingers to operate a computer keyboard and other computer components.

• Speaking and hearing are sufficient to converse and understand conversations, both in-person, telephone, and virtual meetings.

• The cognitive skills needed to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision-making, problem-solving, and comprehending.

• Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and the ability to communicate with managers and co-workers.

• Mental aptitude to respond appropriately in high-pressure situations or deadline-driven environments.

• Maintain a professional emotional response when working with others.

Connect directly with your dedicated recruiter, Jessica, on Epsilon’s careers page.

www.epsilon-inc.com/careers

Epsilon is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. EEO/AA: Minorities/Females/Disabled/Vets.

Please click here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) to review your rights under EEO policy.

If you are an individual with a disability and need special assistance or reasonable accommodation in applying for employment with Epsilon, Inc., please contact our Recruiting department by phone 828-398-5414 or by email careers@epsilon-inc.com .

We will be accepting applications through 9/18/2024.

#LI-JH1 #LI-REMOTE