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Client Procurement - Delivery Lead, SSS - Enterprise Operations as a Service

Are you an experienced, passionate pioneer in technology? A system's professional who wants to work in a collaborative environment. As an experienced Client Procurement Delivery Consultant/Manager, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. Consider an opportunity with our US Delivery Center - we are breaking the mold of a typical Delivery Center.

Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below ...

Work you'll do/Responsibilities

As a Client Delivery Consultant/Manager, you will work in a collaborative and diverse team environment designing, implementing, and operating cloud procurement managed services to our clients. Deloitte brings world-class operational know-how, AI/ML, and industry-specific hybrid solutions experience to our clients. Illustrative activities include:

• Lead delivery of one or multiple cloud procurement managed services engagements

• Manage key client relationships /stakeholders (internal and external) throughout the engagement

• Design and architect managed service solutions, transition plans, and ongoing operations policies and procedures

• Support sales cycles with development of staffing plans and scoping

• Define, recruit, and train operational teams to support managed services engagements

• Manage engagement quality, risk, timelines, and resources during transition and ongoing operations

• Identify and implement operational process improvements that drive increased efficiency using leading practices in AI and RPA

The Team

Our team works with clients to solve their most complex and strategic operational challenges by providing traditional and hybrid managed services that leverage the latest technology and innovation. We provide a broad range of supply chain managed services ranging from product development, sourcing and procurement, supply chain planning, logistics, and smart factory operations. Many of our clients are trying to keep up with competitors by relying purely on their internal talent and tools. We bring innovations like AI and ML to accelerate time to value, reduce the cost to serve, and deliver a world-class customer experience to internal and external customers alike.

Work you'll do: As a Client Delivery Consultant/Manager you will work in a collaborative and diverse team environment designing, implementing, and operating cloud procurement managed services to our clients. Deloitte brings world-class operational know-how, AI/ML, and industry-specific hybrid solutions experience to our clients. Illustrative activities include:

• Lead delivery of one or multiple cloud procurement managed services engagements

• Manage key client relationships /stakeholders (internal and external) throughout the engagement

• Design and architect managed service solutions, transition plans, and ongoing operations policies and procedures

• Support sales cycles with development of staffing plans and scoping

• Define, recruit, and train operational teams to support managed services engagements

• Manage engagement quality, risk, timelines, and resources during transition and ongoing operations

• Identify and implement operational process improvements that drive increased efficiency using leading practices in AI and RPA

Required Qualifications:

• 7 or more years of consulting and experience with either system implementation and/or AMS support environment preferably with SaaS based S2P solutions

• A minimum of 3 years of hands-on experience implementing or providing AMS support for Coupa modules such as: Sourcing, Contract Lifecycle Management , Procurement, Invoicing, Supplier Management, Analytics, Expense management, and integration with major ERP's

• Lead Coupa AMS delivery; assess, troubleshoot/test issues and enhancements

• Experience training clients in Coupa

• Project management experience

• Bachelor's Degree or equivalent professional experience

• Travel up to 10% annually

• Limited immigration sponsorship may be available

• Must be willing to live and work in the Lake Mary, FL; Gilbert, AZ; or Mechanicsburg, PA area; or live in Atlanta, GA; Austin, TX; Charlotte, NC; Chicago, IL; Cincinnati, OH; Cleveland, OH; Dallas, TX; Detroit, MI; Houston, TX; Indianapolis, IN; Kansas City, MO; Miami, FL; Minneapolis, MN; Nashville, TN; Philadelphia, PA; Phoenix, AZ; Pittsburgh, PA; Sacramento, CA; St. Louis, MO; San Diego, CA; Seattle, WA; Tallahassee, FL; Tampa, FL;

Preferred

• Certification for Coupa Platform

• Experience reporting to senior client contacts, managing client teams, in addition to on- and off-site, and off-shore functional and technical teams.

• Experience managing project scope, change requests, delivery against defined service levels, mitigate and remediate risk factors and propose solutions based on best practices.

Recruiter assessed and expected but not included in job description

• Excellent communication and interpersonal skills

• Strong leadership skills to mentor and coach team members

• Highly proficient working with MS Office suite (e.g. Excel and PowerPoint)

• Strong project management skills

• Excellent problem solving and troubleshooting skills with the ability to exercise mature judgment

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $93,000 to $155,000.

For AIP-eligible roles include: You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#EP22

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.