Job Information
YWCA Kalamazoo Senior Director of Advocacy Programs in Kalamazoo, Michigan
YWCA Kalamazoo is on a Mission!
At YWCA Kalamazoo, we look for people who want to make a difference and do something that MATTERS. YWCA Kalamazoo is your ally who is on a mission to eliminate racism, empower women, stand up for social justice, help families, and strengthen communities. When you work for YWCA Kalamazoo, you become part of a worldwide movement: eliminating racism and empowering women.
Simply put, YWCA Kalamazoo draws together members who strive to create opportunities for women's growth, leadership, and power to attain a common vision of peace, justice, freedom and dignity for all people.
Our employee-centric philosophies focus on taking care of you and promoting a healthy work-life balance. We offer a benefits package tailored with YOU in mind!
* WHAT YOU'LL DO:*
*PRIMARY FUNCTION: *The Senior Director of Advocacy Programs is responsible for leadership, vision, and overall smooth functioning and compassionate and respectful delivery of advocacy services for survivors of domestic violence, sexual assault, and human trafficking. This is a senior management role that will report to the Vice President of Victim Services and oversee the Director of Emergency Services, the Director of Non Residential Advocacy, and the Director of Anti-Trafficking.
QUALIFICATIONS:
- Master's degree in social work or related field required
- Ten years' experience in crisis intervention and residential or housing service preferred
- Five years of supervisory experience
- Demonstrated skill in change management and organizational culture development
- Demonstrated ability to manage conflict and adept at de-escalation techniques
- Demonstrated strong oral and written communication skills
- Demonstrated ability to work with people of diverse backgrounds
- Demonstrated knowledge of family dynamics and childhood development
- Demonstrated ability to be empathetic and establish rapport
- Demonstrated ability to establish and maintain appropriate boundaries
- Demonstrated understanding of trauma-informed and culturally appropriate practices
RESPONSIBILITIES:
Centers the organization's commitment to anti-racism, feminism, and trauma-responsiveness in all activities, including in both service and leadership.
Directly manages the Victims Services advocacy leadership team, including overseeing the hiring, supervising, training, and evaluation of staff.
Collaboratively develops, implements, and refines processes and structures that improve program and wellness outcomes
Prioritizes personnel wellness, including creating mechanisms to protect team members' time, workload, and resilience against the impacts of high trauma exposure.
Provides 1:1 weekly supervision for direct reports, and participate in 1:1 weekly supervision with direct supervisor
Addresses and improves programs to address operational challenges and gaps in service.
Ensures grant reports are created and submitted on time and in accordance with funding guidelines and develop reports for YWCA leadership and the Board as requested.
Develops and implements annual operational and staffing goals and objectives for direct service advocacy programs.
Develops technology and data training and orientation procedures for the Victim Assistance Specialists who staff the phone, online chat, and text messaging.
Creates an environment that fosters power sharing, trauma informed, feminist, and anti-racist teamwork.
Forecasts, develops, and manages complex, multi-million dollar program budgets in partnership with departmental teams.
Provides guidance, education, and training to shelter advocacy staff while overseeing the completion of program goals/objectives p