Facebook Manager, Systems Project Management in Juneau, Alaska
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
Platform Process team within Facebook Community Operations plays a critical role in scaling integrity tools and experiences by implementing platform-level solutions across Global Operations. The team partners closely with product, engineering, data analytics and global ops teams and executes on the adoption of existing platform and systems as well as identifying new technologies that create an efficient and scalable workforce experience.This role is for a manager to lead our new Platform Process vertical within Trust and Safety. As a Manager, you will lead a team of systems project managers, work with cross-functional partners (Product Management, Engineering, Policy and other Operations teams) to scope and execute on technology projects. You are a resilient self-starter who is eager to learn, and have experience in defining and executing on strategies. You are collaborative and a proven team leader and influencer with experience in leading both individual contributors and managers. You will work directly with leadership across several strategic areas of the organization such as product, engineering, and operations to implement uncharted ground-breaking technologies across our Global Operations.
Lead a team of System Project Managers and work with cross-functional partners (Product Management, Engineering, Policy and other Operations teams) to scope and execute technology projects
Establish engagement and support framework to effectively enable team to execute
Partner with product and engineering management to develop future product strategy in a technically and operationally complex space
Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results
Provide mentorship, guidance and career development to a team of project managers
Work with a global management team to deliver cohesive and coordinated development strategies
Be prepared to directly manage large projects and coordinate across all stakeholders as needed to ensure the right execution, communication and resources are in place to deliver on key milestones
Provide leadership and guidance during escalations and engage with leadership to communicate underlying problems and solutions
7+ years of experience working in large-scale operations, domains such as online operations, informational systems, management consulting, process improvements
3+ years of people management experience
Demonstrated experience influencing across functional boundaries and/or globally
Experience in leading both individual contributors as well as individually leading complex projects
Problem-solving, critical thinking, and analytical experience
Experience engaging with senior leaders
Experience defining and executing on operational strategies
MBA or Master’s Degree
Experience working in technology transformation or implementation
Program management and process-improvement expertise
Experience with SaaS/CRM/Automation
Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at firstname.lastname@example.org.
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