Scott-Carver-Dakota CAP Agency - Schule Haus Senior Service Coordinator in Jordan, Minnesota
Jordan & New Prague Site .75 FTE (30 hours/week) SUMMARY The Senior Service Coordinator responds to the needs of clients who seek or utilize Senior Nutrition services. Clients are assessed for eligibility of specific services and programs and offered various resources. Coordinates food service for congregate and home delivered meals for assigned area. Works closely with community organizations to ensure adequate volunteers to manage program caseload. Conducts outreach in the community to increase caseload, form partnerships and enhance services provided. ESSENTIAL FUNCTIONS: Manage caseload of clients and at a minimum, complete a 6-month check-in with client, either in their home or over the phone, to discuss needs and connect with resources within CAP and the community. Coordinates the total food service for congregate dining and home delivered meals, including working with meal provider on daily meal orders and changes. Supervise, train and recruit volunteers for congregate dining and home delivered meals. Work with local community and faith-based organizations to recruit and schedule volunteers. Responsible for ensuring 2-3 volunteers daily for home delivered meal routes. Records daily meals served to each participant and enters daily meal counts in client tracking system. Conducts a home assessment for new home delivered meal participants and annual renewal, completing intake information per the National Aging Program Information System (NAPIS) in client tracking system and record services provided. Completes intake information per the National Aging Program Information System (NAPIS) in client tracking system and record services provided for all congregate dining participants, new and annual renewal. Assist clients with completing SNAP, EAP, Food Shelf and other applications. Continually undertakes outreach efforts at the site and in the community. Coordinates speakers from local community to talk about needs of seniors, at least 4 times annually. Operates dining sites in assigned service area due to site staff vacation, illness and/or emergency. May need to deliver home delivered meals due to weather and/or volunteer unavailability. Data entry of all volunteer hours and mileage into the agency volunteer database. Collects, records and deposits all donations received per policy. Maintains good communication with participants, volunteers and building management staff. Completes data entry and administrative work for Dakota County sites on monthly basis. Attends staff meetings, agency meetings/trainings and other meetings as directed by Program Management to meet a minimum of 4 trainings per year. Other duties as assigned by Senior Nutrition Manager or Director of Nutrition & Community Services.