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This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4312721 Position #: A00720\ \ Department: Information and Technology Services\ \ Employment Status: Full time (29-40 Hrs)\ \ # of openings: 1\ \ Proposed Salary Range: Commensurate with Experience\ \ Type of Employment: Staff\ \ Location: ASU-Jonesboro\ \ Closing: 9/17/24\ \ \ Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify.\ \ Position Summary:\ \ The Information Systems Analysts implement, maintain, and support IT and information systems to meet the business needs of organizations and scale as organizations grow. They work as he liaison between the end users and the programmer/technical teams to document the scope of work requests. They analyze and create tests, and develop specifications and requirements for developers and programmers to follow. They usually are not involved directly in software or hardware development\ \ Duties & Responsibilities:\ \

• Meet and coordinate with internal and external stakeholders to establish project scope, system goals, and requirements
• Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
• Translate highly technical specifications into clear non-technical requirements
• Deploy, maintain, and troubleshoot core business applications
• Manage the set-up and configuration of systems
• Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process
• Provide documentation of all processes and training as needed
• Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms
• Perform design, implementation, and upgrades of information systems to meet the business and user needs
• Implement best practices for scalability, supportability, ease of maintenance, and system performance
• Other duties as assigned

\ \ Knowledge/Skills/Abilities:\ \ Experience working with information technologies and systems analysis\ Strong computer, hardware, software, and analytical skills\ Proven ability to assess business needs and translate them into relevant solutions\ Strong understanding and knowledge of the principles and practices associated with database maintenance and administration\ Experience installing, configuring, documenting, testing, training, and implementing new applications and systems\ Working knowledge of a wide variety of programming languages (no need to program, but it is a plus)\ Excellent analytical skills and working knowledge of databases, categorizing, calculating, tabulating, auditing, or verifying information or data\ Ability to analyze information and evaluate results, to choose the best solution and solve problems and enter, transcribe, record, store, or maintain information in written or electronic/magnetic form.\ \ General Days/Hours:\ \ Monday - Friday\ 8:00 a.m. - 5:00 p.m.\ Additional hours as requested and/or needed\ Regular and reliable attendance\ \ Other:\ \ Please note: all position postings close at 12:00 A.M\ \

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\ \ Arkansas State University is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.