Experience Inc. Jobs

Contact Support and Finance Admin (Johor)

Job ID

179546

Posted

05-Sep-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Accounting/Finance, Administrative

Location(s)

Batu Pahat - Johor - Malaysia, Johor Bahru - Johor - Malaysia, Kluang - Johor - Malaysia, Kulai - Johor - Malaysia

Role Purpose:

To provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business.

Key Responsibilities:

Finance

· Ensure integrity of financial transactions for contract.

· Attend and actively participate in weekly finance meeting with contract manager/subcontractors.

· Create/raise Extra Works jobs.

· Create accurate POs in a timely manner.

· Regularly review and process supplier invoices.

· Raise sales invoices (complete billing) in line with company deadlines at the correct margin.

· Run and review P&Ls Monthly and influence P&L result.

· Run and review WIP reports at least weekly.

· Run open purchase order report weekly and review all open orders.

· Run and review Debt report weekly.

Quality

· Maintain CBRE notice boards on site (including QHSE).

· Ensure QHSE documentation is maintained and readily available using CBRE systems e.g. Logbooks, Hazard Reports, training & competency records, eLogbooks, PPE, toolbox talks.

· Manage CAFM system as key user on site including PPM records, reactives and reporting.

· Review Subcontractor performance and feedback through appropriate systems (e.g. Ariba)

· Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.

Contract

· Attend and actively participate in monthly Contract Review meetings.

· Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs.

· Create monthly Customer Report with Contract Manager.

· Ensure use of Preferred Suppliers is maximised and best practice “better buying” is in place.

· Ensure CBRE systems are in use and kept updated.

· Familiar with daily operations and the specific scope of the contract e.g. which services are covered and which are chargeable.

Personal Attributes

· Organised (and ability to plan)

Works in a structured way. Thinks ahead to prioritise workload.

· Logical

Works in a clear and consistent manner.

· Attention to detail

Thorough in carrying out a task, with a high degree of accuracy.

· Assertiveness

Confident and effective in putting across point of view to others.

· Persistence

Does not let issues go; follows up on issues through to resolution.

· Customer and team focus

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)