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Description

Sponsorship Oversight - Network Compliance – AVP

As CFG sponsors processors into Payment Networks through its banking license, it is imperative Citizens Sponsorship Clients are compliant with State and Federal Regulatory Agencies, as well as with Mastercard, Visa, Discover and Debit Networks operating rules and regulations.

As a Sponsor Bank, CFG is responsible for oversight activities and the maintenance of comprehensive records of compliance to ensure adherence with payment processing standards, data security requirements, account data compromise management. CFG manages the implementation of corrective actions to maintain compliance across the payment network ecosystem. CFG acts as a subject matter expert on rules to provide guidance to stakeholders to promote compliance and mitigate risk for non-compliance. Absent proper monitoring and oversight may lead to costly audits, assessments, reputational and financial risk. As the payments landscape evolves and becomes more complex, the requirements of the payment networks must follow suit.

Learn from one of the industry’s most experienced and respected compliance professional teams!

Responsibilities:

• Collaborate with the risk management team, alongside internal and external auditors to verify adherence to bank policies and procedures.

• Cultivate strong working relationships with stakeholders to be regarded and relied upon as a SME, providing outstanding customer service and optimizing effective management of compliance.

• Manage, review and track merchant violations, compliance program notifications, third party compliance, and enforcement actions for our sponsorship clients to secure timely responses to avoid potential assessments.

• Handle all aspects of payment network compliance, partnering with internal team members, payment network relationship managers and sponsorship clients driving positive results for the benefit of all parties.

• Support management in the implementation and maintenance of compliance programs to achieve high standards of oversight performance.

• Act as a liaison between portfolio managers, sponsorship clients and payment networks for all merchant high-risk and third-party agents registrations, proactively managing and tracking initial and renewal registrations.

• Provide guidance, support, and training on payment network matters for key stakeholders when needed.

• Review on a periodic basis, all internal compliance processes and workflows to maintain streamlined, thorough operational procedures.

Skills:

• Self-sufficient and reliant to ensure timely delivery of routine payment network compliance reporting

• Skilled at reviewing, researching and documenting findings, in a clear and concise manner

• Resourcefulness to make decisions without having all the facts available or an established guide

• Adept at interpreting payment network rules, regulations, notifications, and requirements to translate those to sponsorship teams and clients

• Strong organizational skills to effectively manage multiple responsibilities with competing priorities and varying deadlines

• Results driven with keen eye for detail, cable of seamlessly contributing both independently and as part of a team.

• Articulate speaking and written communication skills

Experience:

• 7+ years’ experience with payment network compliance and/or acquirer knowledge of payment networks rules and programs

• Familiarity with Account Data Compromise Management, Payment Card Industry Data Security Standards and related requirements

• Debit network and/or emerging payments knowledge a plus

Education:

• Bachelor’s degree or 10+ years’ experience in payments required

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens), provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability, or history or record of a disability, ethnicity, gender, gender identity or expression, transgendered and transitioning individuals, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day and where all are expected to be treated with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. We perform our best so we can do more for our customers, colleagues, communities and shareholders.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.