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NTT America Solutions, Inc. Senior Business Analyst III in Johannesburg, South Africa

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team?

The Senior Business Analyst’s key function is to work with internal and external clients to determine requirements and to define solutions to address more complex business, process and systems problems, and improvements in the organisation. They act as a liaison among stakeholders in order to understand the structure, policies, and operations of an organisation, and to recommend solutions that enable the organisation to achieve its goals.

Working at NTT

Key Roles and Responsibilities:

  • Conduct iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the BA efforts on large/complex enterprise initiatives.

  • Conduct elicitation and collaboration tasks to obtain information from stakeholders.

  • Conduct requirements analysis and design definition to structure, organize, specify and model requirements and designs.

  • Conduct Requirements Life Cycle Management tasks to manage and maintain requirements and design information from inception to retirement .

  • Conduct strategy analysis to define the future and transition states needed to address the business need, the work required to define that need and the scope of the solution.

  • Conduct Solution Evaluation to assess the performance of and value delivered by a solution, and eliminate barriers/constraints that prevent the full realization of the value.

  • Execute according to IIBA best practices, agile product delivery and lean principles based on delivery approach as per the BA methods, frameworks, standards, tools, techniques, competencies and practices.

  • Analyse and document requirements based on changes to users, interfaces, processes, data flows, constraints, environments, and non-functional requirements.

  • Understand the portfolio's strategic themes, product roadmap, vision, KPIs and metrics, and align requirements accordingly.

  • Understand all elements of the program and team backlog and align requirements accordingly.

  • Explore and articulate the opportunity/problem to be solved and identify stakeholder wants and needs and participate to define the proposed solution.

  • Use visual diagrams and collaborative games to model scope, interfaces, story context, data flows, processes, retrospectives and dependencies across projects.

  • Decompose and document epics, features, themes, hypothesis statements, PI objectives and user stories by identifying gaps, missing stories and acceptance criteria, scenario development and all requirement categories.

  • Own decomposition of portfolio epics, features, elicitation, analysis, story writing and acceptance criteria writing throughout the requirements value chain.

  • Collaborate/co-create process and capability alignment by pairing with the PE and Business Architect.

  • Support the team in working on impediments and spikes and enabler epics, enabler stories, and synthesize the data to articulate requirements.

  • Work with development/QA to identify test cases/scenarios, conduct user acceptance testing and train the trainer/user and support change management commercialization.

  • Conduct/participate in Backlog Refinement, prioritization, WSJF, and increment planning and drive Devops and Built-in quality principles.

  • Analyse/document data requirements and model data flows through all seven product dimensions on a solution/program level by pairing with BDMs.

  • Foster stakeholder relationships and engagement for discovery and delivery, backlog refinement, dependencies and enterprise delivery up to senior level.

  • Conduct system demos and contribute to I&A and offer and implement suggestions for improvement.

  • Actively participate and lead program/squad ceremonies by pairing with Scrum Masters, Agile Coaches, Product and BITE Owners.

  • Drive minimum viable thinking, continuous deployment and integration.

  • Ensure early remediation by reducing waste, rework, identify risks, issues

Knowledge, Skills and Attributes:

  • Advanced Diplomas/National

  • Preferred Qualification IT qualification

  • Business Analysis, Certificate in BA endorsed by IIBA ,

  • Safe Certification Essential Certifications Preferred Certifications IIBA endorsed

  • Minimum Experience Level 8 years BA experience

  • Manage multiple IT Projects and exposure to complex projects, business exposure, industry exposure.

  • Guiding others on how to effectively use common techniques. Demonstrate these skilled proficiency descriptors.

  • Wealth Management or/and financial services Technical / Professional Knowledge

  • Research methodology • BA Body Of Knowledge

  • Business writing skills

  • Agile Concepts

  • Data and Business analysis

  • Process Engineering Skills

  • Global business analysis Trend

  • Business Analysis Discipline , Techniques and Practices

  • Microsoft Office Product

Skills Summary

Data Warehousing (DW), Integration Development, Process Mapping, Project Integration, Structured Query Language (SQL), Systems Integration, Use Case Development, Workflow Design

Workplace type :

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.

  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

  • Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.