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Your day at NTT DATA

The GTM Solutions Specialists participate in the delivery of solution design, configuration, and escalated problem management of solutions and services in client environments. This position is required to offer pre-sales support by identifying opportunities and contributing to the design and configuration requirements related to client proposals. They work towards expert-level certification, whilst at the same time developing business knowledge.

What you'll be doing

Key Roles and Responsibilities:

• Participate in the creation and delivery of technical solutions to clients by engaging with them during the planning and solution definition phase and defining the standards of work (SoW).

• Offer detailed technical support in the analysis of user and technical requirements, specifications development, solution design, and development, propose technical solutions and provide a high-level design of technical or service solutions to meet the client’s requirements.

• Provide user support and assist with troubleshooting and design, configuration, and escalated problem management.

• Participate in the development of technical training and training programs.

• Identify opportunities and contribute subject matter expertise to the design and configuration requirements in relation to RFP / RFI and proposals of low complexity.

• Collaborate with internal stakeholders to define the solution roadmap and milestones.

• Work on strategic projects that enhance current solution concepts and/or the creation of new ones.

• Work closely with the sales team to evaluate and activate new accounts.

• Contribute to the knowledge base of solutions and services by sharing best practices and lessons learned with clients.

• Understand the client’s environment, business needs and provide expertise and consulting on the relevant solutions.

• Work closely with vendors to understand their strategies for solutions and services, can articulate the roadmap, and associated impacts for clients.

Continuous Learning and a Growth Mindset

• Continuous learning. Remain up to date with Microsoft Power Platform, explore ISV add-ons, DevOps, Agile Methodologies, Coaching Skills, Leadership Skills, Business Analysis Skills

Knowledge, Skills and Attributes:

• Strong understanding of IT industry environment and business needs

• Demonstrate knowledge of the market, verticals, horizontals, business administration, and business change

• inability to lead technical design workshops with the client and NTT stakeholders

• Possess good technical, quantitative, and analytical skills

• Possess the ability to work with clients and business teams to create client-orientated solutions and services

• Demonstrate interpersonal skills with the ability to develop and maintain strong stakeholder relationships

• Ability to recognize opportunities for enhancement and continuous improvement

• Ability to engage with a variety of stakeholders and colleagues at all levels

• Ability to establish and manage processes and practices through collaboration and the understanding of business

• Ability to manage urgent and complex tasks simultaneously

Required (non-negotiable):

• Grade 12 Senior Certificate (Matric)

• A relevant computer science or information science qualification.

• Leading SAFe knowledge and experience

• Must have a good grasp of Microsoft Power Platform

• Implementation with the following technologies:

• Microsoft Power Platform

• Azure

• Daily customer interaction

• Demonstrable experience in a similar role within a related environment

• Experience working across multiple domains

• Project management experience

• Demonstrated experience working with clients to understand their requirements and define appropriate solutions

Advantageous (nice-to-have):

• Power BI

• Dynamics and SharePoint Integration

Workplace type :

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.