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JPMorgan Chase Software Engineer Lead - Observability and Diagnostics in Jersey City, New Jersey

As an experienced member of our Reliability Software Engineering Group, we look first and foremost for people who are passionate around solving business problems through innovation and engineering practices. You'll be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders on a daily basis to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally.

As an experienced Software Engineer you will be responsible for defining and delivering the core suite of telemetry, observability, and automation capabilities to support operation of our most critical systems. You will work collaboratively across all business lines to create a fully integrated, highly opinionated, consistent, and customer-driven observability and telemetry ecosystem, based upon industry leading, CNCF technologies. You'll engineer solutions to proactively optimize performance, resolve issues quickly, prevent issue reoccurrence, and measure achievement against business outcomes, embedding the concerns of Site Reliability Engineering (SRE) natively into our most critical products as we modernize our estate migrating solutions to both public and private cloud.

Required Skills:

  • 7-15 years of software development experience

  • Experience working with cloud platforms and micro-services

  • Strong hands on experience in any of the programming languages preferably on Java/Python

  • Experience building and/or configuring metrics, distributed tracing, and logging systems, preferably using CNCF technologies and standards (Prometheus, Jaeger, etc.)

  • Excellent critical thinking and analytical skills, able to apply prior experience toward ill-defined problems

  • Experience designing, developing, deploying PaaS and IaaS environments

  • Experience in scripting languages like python /Bash /Groovy

  • Experience in platform/system integration

  • Exposure to SDLC Tools/Platform /Apis

  • Experience with modern agile software delivery practices such as Scrum / Agile, CI/CD , TDD, DevSecOps, and automation

  • Strong Communication skills - Proven ability to effectively influence, mentor and communicate at multiple levels

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans