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Remote WFH Call Center Sales Consultant for Swim School English and

Part Time • Fully Remote - US

Are you looking to make a positive change in your life andwork for a company with a true purpose, one that is doing good in the world?

Help us on our mission of saving lives and join us as aCall Center Sales Consultant (Remote WFH)

We are a part of the nation's premier swim school franchise, and we are dedicated to the Survival of the Littlest.

This is a perfect position for Stay at Home Moms, Veterans, Persons with Disabilities, Retirees, Seniors or Seasoned Workers looking to use their clerical skills, work ethic and attention to detail for a good cause while earning extra income. If you fit the profile, we highly encourage you to apply!

RESPONSIBILITIES

As a remoteCall Center Sales Consultant, you answer incoming calls, chats and emails, and sell swim school memberships over the phone. Only by doing so, you help us fulfill our mission of keeping children safe.

We provide qualified leads, no cold calling! Calls are predominantly inbound by interested parents answering our ads - with outbound calls only to leads who request a call back or leave a voicemail.

REQUIREMENTS

• Strong sales drive with an attitude of closing and resolving objections, ideally having received Consultative Sales training before

• Ability to communicate in English along with Spanish or Portuguese as a second language (written and spoken)

• A result-driven personality

• Availability to work on weekends (8am-4pm)

• Lots of energy and a positive attitude with an upbeat personality

• A clear and friendly telephone voice

• Being computer and internet savvy - knowledge of Google Drive, esp Google Sheets highly recommended

• Comfortable at working in a fast paced environment

• Able to learn our in-house systems (Jackrabbit, Freshdesk)

• Keen eye for detail

• Comfortable with basic math (e.g. for calculating a student's prorated tuition based on our tuition tables)

• High speed reliable internet connection

• Reliable working computer (laptop or desktop with sound and video capabilities/Video conference)

• High school degree or higher

• At least 1 year of experience working remotely

• At least 3 year of experience working in Sales

REMOTE SCHEDULE

• Call Center Hours are 9am-7pm

• 30-40 hours per week, 4-5 shifts. One shift must be on a weekend. combination of week days and weekends, 3 or 4 days a week

weekdays amplitude 9am/7pm (open to public 10-6) and weekend amplitude 9am /3pm (open to public 10-2)

all shift varies within those hours and will include a weekend day

COMPENSATION AND REWARDS

• Pay: $17.00 per hour

• Monthly performance bonus based on personal goal achievement

• Fully remote work

• Paid time off

• Paid Birthday off

• Deep discount for swim lessons for employee and immediate family members within our franchise,

• $300/year towards education

• Structured, paid training

• Free Employee Assistance Program for professional support with mental, financial and other challenge

• A dynamic and rewarding mission-based corporate

COMPANY MISSION

Drowning is the leading cause of death for children 1-4 years old. BRITISH SWIM SCHOOL is dedicated to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer in the water, and we will not stop until childhood drownings are a thing of the past. Across 26 states and Canada, we work every day, for every child and adult who cannot swim to prevent drowning, to save their lives and we don't give up on anyone. British Swim School Hudson Waterfront operates the franchise in North-Eastern New Jersey.

Check out @britishswimschoolhudsonwf_nj on Instagram to see some of our happy students and your future colleagues at work!

This is a remote position.

Compensation: $17.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Working at British Swim School is more than just a job; it’s a chance to create a lasting impact that could change a child's life.

As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It’s a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.

While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.

We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.”

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.