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The New Payment Networks & Rails team is seeking a Product Delivery Associate to support end-to-end product delivery and cross-firm engagement.

As a Product Delivery Associate within the New Payment Networks & Rails team, you will be responsible for supporting end-to-end product delivery, as well as managing both internal and external engagements. Your role will encompass a wide range of priorities, including Real-Time Payments, FedNow, Request for Payment, and additional services such as fraud and risk services. Partnering with leadership, your primary objective will be to facilitate simple, safe and secure money movement. If you enjoy high visibility, opportunities for professional growth and leadership, we would love to hear from you!

Job responsibilities

• Ensures business, operational and change readiness by working with functional partners to vet that processes and capabilities are in place and coordinated

• Assess and help manage intake, key dependencies, risks and issues across Product Development Life Cycle (PDLC)

• Ensure quality via functional, integration and user acceptance testing and coordination across teams and APGs in the product, when needed

• Manage completion of Regulatory, Risk, Controls and Compliance assessments and requirements in collaboration with Product Management

• Ensure pre & post release activities are completed (i.e., production validations, Beta/UAT testing, reviewing and accepting open test scripts / defects, etc.)

• Change status of Epics and Stories in Jira to progress work along Product Development Life Cycle

• Support Product Owner(s) in other capacities including any ad-hoc items

• Manage JIRA process and accompanying Confluence/SharePoint documentation

• Collaborate with the execution teams to ensure alignment of product roadmap and priorities to the overall cross-rail strategy and vision for scale and repeatability

• Support day-to-day engagement with internal and external stakeholders; work with cross-functional partners to strengthen product controls, compliance, and risk environment

• Manage key relationships and communications with stakeholders, including risk, compliance, finance, legal, controls, operations, marketing, designers, research, etc.

Required qualifications, capabilities, and skills

• 3+ years of relevant experience and/or hands-on product management/ownership or business analysis experience, technology consulting, or relevant transferrable skills

• Excellent analytical skills, with the ability to present fact-based recommendations in a clear, logical, and concise way: \"tell a story\"

• Self-starter; effectively solve problems and share ideas for improvement with clear prioritization

• Strong written and oral communication and presentation skills across business and technology; ability to create high-impact executive decks for senior leadership

• Proven ability to work in a fast paced environment, meet deadlines, and perform at high standards with limited supervision with an attention to detail

• Ability to independently manage multiple dependencies, get commitments and handle escalations.

• Exercise sound judgment; act with integrity; protect our company, clients and customers.

Preferred qualifications, capabilities, and skills

• Agile project management experience, including use of agile project management tools (i.e. Confluence, JIRA, Git, etc.).

• Financial services, retail banking, payments background

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary

Jersey City,NJ $76,000.00 - $115,000.00 / year