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Neonatal Intensive Care Unit Patient Care Coordinator FT Nights Req #: 0000069234 Category: Nursing Manager Status: Full-Time Shift: Night Facility: Jersey City Medical Center Department: Neonatal Intensive Care Unit Location: Jersey City Medical Center, 355 Grand Street, Jersey CIty, NJ 07302 Patient Care Coordinator Education Support Job DescriptionSection I: Job Identification Company Name: Jersey City Medical Center Job Code: S0103 Job Title: Patient Care Coordinator- Education Support Specialist Dept/CC#: 117211 Department Name: Neonatal Intensive Care Unit Section II: Summary of Job Function Assists Nurse Manager and the Director of Nursing with ensuring that quality nursing care is delivered to all patients and his/her nursing units in accordance with the philosophy, policies, procedures and program plans of the hospital. Assists with the development of patient care standards, orientation and continuing education. Provides input into evaluation of staff performance in accordance with organization policies. Participates in nursing Quality Improvement. (S)He has the expertise in nursing professional development, education, and/or a specific area of nursing practice. (S)He is a member of the Nursing Leadership team and supports the Organization s Mission and Vision and actively participates in the shared governance process. (S)He is responsible and accountable for the development and application of the Standards of Care with Jersey City Medical Center, in an effort to enhance the quality of care provided to patients and families. The primary function is that of an educator, practitioner, consultant and change agent. Assesses data relevant to the learner s progress, and interpret the appropriate information necessary to develop group and individual learning plans. Assists with unit administration, including scheduling,payroll and maintenance of supplies and equipment. Maintains and role models clinical skills necessary to provide care to patients. Uses an understanding of the principles of growth and development to assess each patient s age specific needs and provide age specific treatment and care. (S)He is a clinical expert with abilities to foster the clinical development of the staff that she/he guides. This individual will be responsible to assess the educational needs of the staff on an on-going basis and to serve as a resource/coach for the nursing staff, educators, APNs, Management, and other healthcare providers. Ensure that [unit/department/division] is in compliance with all applicable policies, laws and regulations. Graduate of an accredited school of nursing and currently licensed to practice as a Registered Nurse in New Jersey. Bachelor of Science in nursing required, MSN preferred. Successful completion of all Orientation Programs. In addition to the aforementioned skills, the Education Support Specialist must possess clinical experience, training, and education aligned with their specialty practice area of focus.Special Equipment/Skills Excellent communication and interpersonal skills. Organizational ability, nurse management and leadership skills. Demonstrated clinical expertise in area standards. Meets requirements as defined by applicable Department Specific Equipment Competency Checklist. Minimum of 2 years of NICU experience required. Experience in education or staff development preferred. Professional certification in Nursing Professional Development and/or clinical specialty preferred BLS Required. NRP certification Section 1: Core Vlue Behavioral Competency Apprais Category & details Customer Satisfaction Maintains positive relationships with all customers, employee, physician, patient, visitor, and guests Utilizes a variety of feedback to improve processes and services to meet and exceed customer needs uses sound employee relations practices and maintains high levels of visibility and accessibility Follows through on all customer requests and inquiries in a timely fashion. Quality Management Utilizes principles of CQI in all work situations. Seeks feedback and recommendations from others to improve the quality, processes and services. Contributes to improving quality services and productivity (takes the initiative to continually evaluate one s work, report problems, suggest solutions and try new ideas)Financial Responsibility Effectively allocates and schedules resources. Able to project and appropriately staff the unit/department to effectively function to demand. Utilizes resources, both labor and non-labor to maximize efficiency and quality. Adheres to budgetary guidelines and targets-proactively manages budget variances and causes.Sustainability Determines priorities and organizes work and time to meet them. Follows sound employee retention techniques; effective selection and Interviewing, recognition, fair and timely discipline, and ongoing performance feedback Interacts constructively, tactfully and diplomatically with others and resolves conflicts effectively Demonstrates cultural competency and ability to maintain a diverse workforceExecution Completes tasks and assignments in a timely, accurate and efficient manner. Remains positive and focused despite obstacles and setbacks. Demonstrates a sense of urgency in completing assignments. Organizes multiple assignments and/or projects simultaneously to accomplish goals.Section 2: Job Fuction atego Job Functions The primary function is that of an educator, practitioner, consultant and change agent. Assesses data relevant to the learner s progress, and interpret the appropriate information necessary to develop group and individual learning plans. Assists with unit administration, including scheduling, payroll and maintenance of supplies and equipment. Maintains and role models clinical skills necessary to provide care to patients. Uses an understanding of the principles of growth and development to assess each patient s age specific needs and provide age specific treatment and care.Effectively Manager the day to day operations of the unit Ensure that [unit/department/division] is in compliance with all applicable policies, laws and regulations. Graduate of an accredited school of nursing and currently licensed to practice as a Registered Nurse in New Jersey. Bachelor of Science in nursing required, MSN preferred. Successful completion of all Orientation Programs. In addition to the aforementioned skills, nurse educators must possess clinical experience, training, and education aligned with their specialty practice area of focus. Maintains Clinical Competencies necessary for provision of care and staff professional Development. Serves as a resource for nursing staff; maintains clinical skills, develops management skills. In collaborating with Nurse Manager, evaluates the performance and competency of all nursing staff on an ongoing basis. Collaborates with Nurse Manager and Human Resources in the interpretation and implementation of labor contracts; interview and hires employees, extends probation, recommends promotions, approves transfers and terminates in consultation with Nurse Manager and Director of Nursing. Uses an understanding of the principles of growth and development to assess each patient s age specific needs and provide age specific treatment and care. Collaborates with Nurse Manager and Nursing Education and Research Department in determining group and/or individual learning needs within the unit. Uses an understanding of the principles of acute, chronic and oncology pain management to assess each patient s individual needs and provide appropriate and specific Maintains visibility and availability to staff within assigned specialty practice area of focus. Plans, facilitates, and evaluates on boarding/orientation for all staff within the department of nursing. Plans and implements educational programs that support the needs of diverse learners. 3. Collaborates with RWJBH education specialists to develop education programs to develop and promote education activities. Adheres to the policies and procedures outlined in the NJSNA related to education activities/programs as a member of an approved Provider Unit. Actively participates in the JCMC PTAP supporting the development and successful transition of newly licensed nurses in practice. Provides feedback and assists with the Performance Appraisals of employees as designated. Models the behaviors and principles of a high reliable organization Serves as a mentor to fellow colleagues Participates in the development and implementation of educational programs Participates in the development and implementation of educational programs which reflects the needs and requests of the staff. Provides educational support to department of nursing staff across practice areas and shifts. Promotes the generation and dissemination of new knowledge and the use of evidence to advance nursing practice, guide clinical practice, and improve patient care. Promotes a culture of safety through transparency and trust-building. Serves as a clinical resource for the nursing staff and health care Serves as a clinical resource for the nursing staff and health care providers. Supports and participates in scholarly activities related to research, evidence-based practice, and quality improvement Treatment and care. Demonstrates proficiency in the care of Telemetry patients and the related equipment needed to care for these patients (i.e. Spacelab equipment, electrode placement, arrhythmia interpretation, code care, etc.) Provides appropriate pre and post op care and education to patients and families as per established standards of care, policies and procedures. Initiates IV sticks, monitors IV sites and monitors IV fluids. Provides appropriate IV care and documents based upon established policies and procedures. Demonstrates knowledge and proficiency in the care of the intermediate level medical and surgical patient and the related equipment need to care for these patients (i.e. Spacelab equipment, pulse ox, arrhythmia interpretation, code cart, etc.) Demonstrates proficiency and provides appropriate phlebotomy slides based on established standards of care, policies and procedures.Promotes Quality of Patient Care In collaboration with Nurse Manager ensures staff participation in Nursing Quality Improvement activities, and identifies quality issue trends with respect to Quality Patient Occurrences, incident reports and patient care outcomes; supervises and participates in implementing planned changes to improve patient care. In collaboration with Nurse Manager prepares/submits statistics and maintains logs for the unit; ensures completion and reliability of unit s patient classification system. RWJBarnabas Health is an Equal Opportunity Employer.