Job Information
JPMorgan Chase Chase Travel, AI & Innovation Product Manager in Jersey City, New Jersey
Job Responsibilities
Identify and prioritize AI/ML opportunities that align with customer needs and market trends
Lead the deployment of AI/ML and GenAI technologies to automate processes, reduce costs, and generate revenue
Utilize Agile methodologies and tools like JIRA and Confluence to manage and track projects
Develop requirements, epics, and user stories to support AI & Innovation product initiatives
Work with cross-functional teams (product, design, technology, analytics, risk, legal, compliance, ops servicing, marketing) to drive continuous improvement and innovation
Implement process improvement via tools like UiPath, Alteryx, ServiceNow, and Pega to enhance operational efficiency
Analyze and evaluate product metrics to ensure alignment with time, cost, and quality targets
Conduct user research, journey mapping, and market analysis to inform the AI/ML strategic roadmap
Effectively communicate the impact of AI on the product experience to stakeholders
Required Qualifications, Capabilities, and Skills
Minimum 7+ years in product management, with a focus on AI, Product, or Travel related fields
Strong knowledge of AI/ML technologies, including generative AI and large language models (LLMs)
Proficient in Agile methodologies and tools such as JIRA and Confluence
Demonstrated project management skills and understanding of the product development lifecycle
Excellent communication skills for effective interaction with business and technology stakeholders
Experience with tools like UiPath, Alteryx, ServiceNow, and Pega for process improvement
Deep understanding of product agility practices, including iterative development and adaptive planning
Preferred Qualifications, Capabilities, and Skills
Candidates from a Travel or Financial Services background preferred
Experience with data analytics tools
Understanding of cloud platforms such as AWS, Azure
Certifications in Agile methodologies or AI/ML technologies would be an advantage
Prior experience working in a product organization, driving collaboration, and delivering customer-centric solutions
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Base Pay/Salary
New York,NY $122,550.00 - $201,000.00 / year; Jersey City,NJ $122,550.00 - $201,000.00 / year
JPMorgan Chase
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