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Teksystems is currently hiring account/case managers in Jeffersonville, Indiana! This is a long-term, permanent opportunity with a reputable pharmaceutical company that offers opportunities for growth & professional development. Please see the job description below and if interested, submit your application and a recruiter will reach out to you ASAP!

Location: Jeffersonville, Indiana (this role is fully on-site!)

Schedule: multiple shifts between 8AM-8PM are available!

Pay: $19-$22/HR depending on experience!

As an account/case manager, you will be providing expertise on insurance coverage, as well as providing solutions regarding insurance coverage/reimbursement challenges your assigned clients face. A daily look into the role consists of:

Relationship management:

• Builds trusted relationships with patients, prescribers, client stakeholders through proactive communication, timely and accurate execution of deliverables and demonstrated relentless passion for helping patients

• Manages all relationships in a manner that adheres to healthcare laws and regulations

  Communications:

• Perform program welcome calls to patients

• Performs post benefits investigations calls to patients and physicians explaining coverage options

• Manages all client inquiries unable to be determined by client through reporting

• Manages HCP inquiries, as applicable, pursuant to business rules

  Inbound call management:

• Manages inbound calls as directed by the program-approved FAQ's

• Triage patients to internal or external resources as appropriate

  Personalized case management:

• Provides personalized case management to patients and HCP's including outbound communication to HCP's and patients to communicate benefits coverage and next steps in obtaining coverage

• Leverages electronic tool to identify benefits and payer coverage; completes manual benefit investigations as needed

• Identifies and communicates patients' plan benefit coverage including the need for prior authorizations, appeal, tier exception, and/or formulary exclusions

• Uses electronic resources to obtain benefit coverage outcome and if needed ,outbound call to payers and healthcare providers to follow up on proper submission/or outcome

  About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.