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Our UPMC Chautauqua lab team is excited for your consideration to join as a full-time Specimen Processor, serving variable our evening shift, 12p-8:30p or 1p-9:30p with rotating holidays and weekends! This role provides an opportunity to receive, sort, identify, process, and distribute specimens to all technical sections and enter requisition information and patient results in our systems system. Additional activities include calling statistical results, answering phones, coding charge slips, and training new teammates.

Responsibilities:

• Demonstrate service orientation approach by conveying courtesy, respect, enthusiasm and a positive attitude in work situations.

• Show initiative and offer assistance in the completion of the department's work.

• Monitor pneumatic tube and courier deliveries to ensure timely processing of specimens.

• Investigate and resolve any requesting mistakes or other specimen problems.

• Complete quality forms for unacceptable specimens, requesting errors or other problems.

• Separate by centrifugation.

• Label appropriate aliquot tubes and transfer as defined by policy.

• Store samples at the appropriate temperature.

• Determine and enter the specimen receive time into the computer.

• Answer inquiries concerning proper specimen collection, result, and normal range information.

• Follow all regulations regarding health and safety concerning the handling of biohazardous patient samples or sharps to prevent exposure.

• Verify patient specimens such as blood, urine and other body fluids with requisitions or labels, making certain that information on the specimens match any paperwork received and correct specimen.

• Prepare, package and send specimens.

• Receive, sort and prioritize specimens according to the laboratory policies.

• Share specimens as necessary.

• Notify supervisor of problems and of any requests that need credited or clarified.

• Disinfect the work area after shift and during shift.

• Participate in the orientation and training of new laboratory specimen processors.

• Perform routine technical and related clerical duties.

Required

• High School diploma or equivalent

• Good oral and written communication skills

• Ability to communicate effectively with all age groups and populations of external and internal customers (as well as co-workers) both by telephone and in person.

Preferred

• Three to six months of experience in a clinical laboratory, physician's office, or other medical environment preferred, including knowledge of or experience in Medical Terminology and Laboratory Information systems

• Three to six months of experience in a service environment including call center, customer service center, or product distribution/fulfillment center

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran