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UPMC Laboratory Admin Assistant Associate - Full-Time in Jamestown, New York

UPMC invites you to apply for the position of Laboratory Admin Assistant Associate! This full-time role offers variable shifts from Monday to Friday, 6:30AM to 5:30PM, with rotating Saturday shifts from 6AM to 12:30PM. While travel to our Riverwalk Facility is required, we are seeking a candidate who is committed to providing exceptional experiences for our patients and providers. Apply today to join a great team and receive a robust Totals Reward package!!

Responsibilities:

  • Performs routine clerical tasks including copying, sorting, filing, and typing to support daily operations efficiently.

  • Sets up and maintains diverse office files, logs, and records to ensure organized office activities.

  • Orders office supplies and maintains office equipment, ensuring resources are readily available for staff.

  • Answers, screens, and routes incoming calls and messages, responding to routine inquiries and ensuring efficient communication.

  • Greets, screens, and directs visitors to the appropriate staff member, enhancing the department's professional image.

  • Maintains supervisor's calendar by scheduling meetings, managing recurring events, and ensuring necessary equipment is prepared.

  • Sorts, distributes, prioritizes, and composes routine correspondence, ensuring timely communication without requiring management review.

  • Receives and triages patient materials into the laboratory information system (LIS), checking records for accuracy and managing billing processes efficiently.

  • Ability to use basic reasoning skills

  • Knowledge of business processes and procedures

Required:

  • High School diploma or equivalent

Preferred:

  • EPIC experience

  • Medical terminology

  • Customer service experience

  • Laboratory experience

  • Up to one-year administrative experience

  • Ability to use applicable MS Suite products

  • Working knowledge of word processing, electronic mail/calendar, spreadsheet, presentation, and database software

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

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