Experience Inc. Jobs

Laboratory Operations Director – Lead Excellence in Medical Lab Services!

Are you a passionate leader in laboratory science? Do you thrive in a role that combines strategic vision, operational excellence, and regulatory compliance? We’re looking for an experienced Laboratory Operations Director to oversee our cutting-edge lab in Jamestown, NY, ensuring the highest standards of quality, efficiency, and patient care.

Why Join Us?

• Lead a highly skilled team in a dynamic healthcare environment.

• Play a key role in ensuring top-tier laboratory services that directly impact patient care.

• Collaborate with hospital leadership, physicians, and regulatory bodies to drive innovation and excellence.

• Join a world class laboratory service line that coordinates innovative lab offerings across the UPMC system.

• Work closely with the Medical Laboratory Science Program at WCA, shaping the future of laboratory professionals.

What You’ll Do:

• Oversee and optimize all areas of laboratory operations, ensuring compliance with industry regulations (NYS, CLIA, CMS, FDA, Joint Commission, DOH, NAACLS).

• Develop and manage annual budgets while implementing cost-control and productivity measures.

• Lead quality assurance initiatives and performance evaluations to continuously improve laboratory services.

• Manage staff scheduling, performance reviews, and professional development programs.

• Serve as the key liaison between the lab, hospital administration, and medical teams, fostering collaboration and innovation.

• Ensure an outstanding patient experience by delivering high-quality, reliable laboratory services.

• Contribute and lead laboratory projects for the advancement of the laboratory service line and development of future laboratory leaders.

Who You Are:

• A strategic and detail-oriented leader with a passion for laboratory excellence.

• Experienced in laboratory operations, compliance, and personnel management.

• Committed to advancing the field of laboratory science through education and innovation.

This is more than a job—it’s an opportunity to make a significant impact on patient care and the future of laboratory science.

• Bachelors in Biology, Chemistry, Physical Science or Laboratory related science required.

• Masters Preferred

• 3 years of experience Required Licensure, Certifications, and Clearances: MT (ASCP) or comparable Laboratory certification preferred. UPMC is an Equal Opportunity Employer/Disability/Veteran