Experience Inc. Jobs

Job Information

Forward Air Operations Administrative Assistant in Jamesburg, New Jersey

Company Overview:

Omni Logistics is a global provider of air, ocean and ground services, including supplemental services for enterprises dependent on the efficient movement of high value freight. Omni Logistics is a wholly owned subsidiary of Forward Air, a leading asset-light provider of transportation services across the United States, Canada and Mexico. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first- and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. We are more than a transportation company. Forward is a single resource for your shipping needs.

Position: Operations Administrative Assistant

As an Operations Administrative Assistant, you will play a crucial role in supporting nightly operations by performing essential administrative duties. Your primary responsibility will be to ensure accurate and timely data entry and administrative functions. This includes entering drivers' load information promptly, maintaining compliance with Standard Operating Procedures (SOPs), and assisting in closing shipment consolidations. Additionally, you will handle phone inquiries, maintain confidentiality, and serve as a liaison between departments and external contacts. Your attention to detail, proficiency in Microsoft Office programs, and ability to work both independently and collaboratively will contribute to the smooth operation of our night operations team.

Core Responsibilities & Duties:

  • Enter drivers' load information accurately and promptly

  • Follow Standard Operating Procedures for data entry and administrative tasks

  • Maintain daily data entry audit report

  • Assist in closing shipment consolidations

  • Answer phones and handle inquiries as necessary

  • Convert Pipeline shipments as required

  • Ensure compliance with TSA regulations relevant to the role

  • Maintain confidentiality of sensitive information

  • Act as a liaison between departments and external contacts

  • Other duties as assigned

    Job Requirements & Qualifications:

  • High school diploma or equivalent (GED)

  • Minimum 1 year of relevant data entry or administrative experience preferred

  • Proficiency in Microsoft Office programs (Excel, Word, Outlook)

  • Ability to manage multiple tasks with attention to detail

  • Strong organizational and time management skills

  • Effective communication skills, both written and verbal

  • Ability to work independently and as part of a team

  • Basic math skills including addition, subtraction, multiplication, and division

  • Reliable attendance and punctuality

  • Primarily sedentary work, occasionally involving standing, walking, or stooping

  • Use of hands and fingers for typing and handling paperwork

  • Ability to lift and move up to 10 pounds

What We Offer:

  • Competitive base salary

  • Two weeks of paid time off within the first year of employment, sick time and holidays

  • Company provided life insurance

  • Health, vision, and dental insurance options

  • Commuter benefit plan

  • Optional supplemental life insurance

  • 401(k)

  • Wellness program

  • A great place to work with a terrific culture

#IND

About Us

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies (https://www.newsweek.com/americas-most-trustworthy-companies-2022/transport-logistics-packaging) " publication

About the Team

DirectEmployers