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U.S. Marine Corps INSTALLATION SUPERVISORY PROGRAM MANAGER (PERSONAL & PROFESSIONAL DEVELOPMENT), NF-0301-05 in Jacksonville, North Carolina

Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. Responsibilities What to Expect Serves as the Program Manager and a recognized expert of the installation Personal and Professional Development Branch/Program; Marine and Family Programs, Marine Corps Community Services (MCCS) that includes oversight and management of: operation of several facilities; full scope of complex programming; related services and supervision of financial, personnel and property resources and high visibility installation level programming consisting of: policy development, planning, implementation of services and execution of associated initiatives. Uses expertise in education and personal and professional development support services to provide oversight of and monitor: transition support services, educational programming, and transition support resources. Provides guidance on: transition assistance support and training, lifelong learning programming and services, libraries, personal financial management training and counseling, Montgomery GI Bill (MGIB) program and resources, relocation assistance, family member education and assistance, and information and referral services and training. Develops operational guidelines for the full range of actions and standards for educational program operations when established guidelines have not been successful, do not apply or none are available. Determines appropriate products or services for customers to define program scope, requirements and deliverables when groups have complex characteristics such as diverse social, economic or health problems or needs that require combined resources of many divisions and agencies with conflicting, overlapping and inconsistent requirements and objectives. Monitors project activities and resources to mitigate risks that can have far reaching affects on operations and/or on large groups of people. Implements or maintains quality assurance processes. Makes improvements, solves problems and takes corrective action when problems arise. Identifies, analyzes, specifies, designs and manages functional and infrastructure requirements to include translating functional requirements into technical requirements used for logical design or presenting alternative technologies or approaches. Establishes methods and tools to conduct risk assessment. Develops minimum standards governing the program, policy, procedures and personnel. Directly addresses matters involving difficult technical problems, application of new or questionable techniques and methods and matters needing clarification with the higher-level supervisor for further explanation and negotiation with the Director. Supervises full performance level employees to include: assigning, distributing, evaluating work; coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave, recommending and completing personnel actions, recommending and completing performance reviews, recommending and administering discipline, recommending and administering incentive awards, signing timecards, training employees, keeping abreast of and actively supporting the principles of the EEO program, and prevention of sexual harassment, being alert to alcohol/drug abuse to take appropriate action. Exercises analytical ability, judgment, discretion, and applies knowledge of management principles, practices, methods and techniques to continuously analyze accuracy of planning processes and procedures to recommend improvements. Responds to audit requests for information to brief executive level personnel and on programs Marine Corps wide. Formulates, administers and monitors the operating budget for the Personal and Professional Development program. Identifies and establishes cost centers. Monitors expenses. Establishes proactive controls to ensure budgetary objectives are met. Takes corrective action when budget variances occur. Computes financial data and statistics to prepare reports and forecast budgets for execution and short and long range plans. This is a white-collar position where occasional lifting up to 20 lbs may be required. Perform other related duties. Requirements Conditions of Employment See Duties and Qualifications EVALUATIONS: Qualifications What are we looking for? Bachelor's degree required (Master's degree preferred) AND five years of senior level managerial experience WITH three years or more having been at a supervisory level required. Managerial experience that demonstrates skill to serve as a Branch Program Manager leading and supervising multiple teams, and a recognized expert to independently oversee day-to-day operation of a personal and professional development/education programs of large scope and/or involving significant difficulty and responsibility that encompasses mission, function, operation, activity, laws, rules and regulations authorized and funded by the agency. Expertise in the field of higher education and career guidance to provide oversight of and monitor programs such as: transition assistance support and training, lifelong learning programming and services, libraries, personal financial management training and counseling, tuition assistance programs and resources, and family member employment assistance. Skill to manage multiple programs, develop operational guidelines for a full range of actions and standards for program operations when established guidelines have not been successful, do not apply or none are available; determine appropriate products or services to define program scope, requirements and deliverables when customers have complex characteristics or needs; coordinate operations that require combined resources of many divisions and local agencies with conflicting, overlapping and inconsistent requirements and objectives; develop, modify, or provide best of current successful projects to stimulate development and improvement of programs; implement high visibility or complex program plans that significantly affect overall operation and credibility of the agency to meet objectives; monitor project activities and resources to mitigate risks that can have far reaching impacts on operations and/or on large groups of people. Skill to supervise employees in the accomplishment of work. Education Additional Information GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a Tier 1 (T1) Level Background Check Investigation. For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Marijuana is a Schedule I drug under the Controlled Substances Act and therefore use of marijuana is illegal under Federal law regardless of State laws. Vacancies may be filled by methods other than internal competitive procedures when it appears that the best qualified person can be obtained from other sources. To be considered for non-competitive appointment (e.g. transfer eligible or reinstatement eligible) you must list your current/former highest previous permanent grade held as a regular part-time or full-time department of defense non-appropriated fund employee. CONTACT US: For questions related to a specific position or the application process please contact us at: Human Resources Division Marine Corps Community Services, Lejeune-New River (910) 451-JOBS | https://careers.usmc-mccs.org Email questions to: lejeune.vacancies@usmc-mccs.org (applications nor documents will not be accepted via email) for technical difficulties navigating through or using the Career Page send an email to https://careers.usmc-mccs.org

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